This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
Thank you for your question.
We understand you are working with an Intel® Dual Band Wireless-AC 7260, and are having issues getting the Bluetooth* module to show up (in device manager?). And you have already attempted installing both the Wireless, and Bluetooth* drivers.
Now, there are a couple of things that could be happening here. First, it's important for us to highlight that wireless integrations are not supported due to both regulatory, and possible compatibility issues.
However, this only applies if you purchased this adapter somewhere and are attempting to install it in your board's M.2 port, in which case we would highly recommend contacting your motherboard manufacturer to find out if the adapter is supported.
If you have an Intel® Dual Band Wireless-AC 7260 + Bluetooth* for desktop, which comes already installed in a PCIe* x1 adapter, then the issue might be related to the Bluetooth* cable not being properly installed.
For your particular motherboard, I've highlighted the available USB Header ports. If you believe that you have already connected the cable properly, you may want to try another USB header, or inverting the positive and negative connectors (flipping the connector).
Let us know if this helps,
Thank you for your helpful response. I completely disregarded the bluetooth cable when installing the wireless card, and it looks like I just need to find a replacement cable to fix my problem.