11 Replies Latest reply on Dec 5, 2016 10:42 AM by Intel Corporation

    CPU正常温度(低温)降频

    xiang12138

      我的CPU为i7  4510U主频2.0 睿频3.1  以前开机温度最高80度频率就3.1占用率95-100左右。

      现在只要开了大型软件(如鲁大师温度压力测试软件)从主频2.5 占用100在10秒内降到1.5 占用率50  温度只有69-75

      现在连77都 上不去持续不了30s 而且现在是冬天 室外温度零下3度

      已经在电源管理里面设置为高性能

      windows10 14393  64位

      组 0 中的处理器 0 的速度受系统固件的限制。自上一次报告以来,该处理器已经处于 这种低性能状态 71 秒

      组 1 中的处理器 0 的速度受系统固件的限制。自上一次报告以来,该处理器已经处于 这种低性能状态 71 秒

      组 2 中的处理器 0 的速度受系统固件的限制。自上一次报告以来,该处理器已经处于 这种低性能状态 71 秒

      组 3 中的处理器 0 的速度受系统固件的限制。自上一次报告以来,该处理器已经处于 这种低性能状态 71 秒

       

      原来运行很多程序温度都能控制在80度左右,现在在72-76左右持续10秒左右就直接降频到1.1Ghz占用率50%显然不正常  温度也瞬间降了,最近是冬天按理说更好降温。

      至于您说到的风扇灰已经在上一个月已经清理了,CPU降频出现在这5天以前都没有这样的情况。

      现在无论怎么样CPU温度最高都稳定在70度左右上不去,无论你开多少软件主频很低只有1.1-1.5,但是以前是温度最高稳定在80度左右,无论你开多少软件那时的主频是正常的2.0-3.1之间。

       

      我的是戴尔笔记本 灵越14 7437 处理器为英特尔I7 4510U

      我已经试过在bios里关闭 speedstep 但是没用

      我在bios里好像没发现Cool'n'Quiet这个选项

      还有没有什么方法把CPU最高温度设为80的  现在真的卡的要死。

      温度一直在67~71徘徊真的很卡,以前都在77~81徘徊的

      感觉现在CPU被限制了最高温度。

        • 1. Re: CPU正常温度(低温)降频

          您好,这是来自Aaron Janagewen的问候,

           

          Cool and Quiet是超微处理器的特性,对应于英代尔公司的SpeedStep技术。对于您的问题,那么我可以给出几点建议,请您将笔电的固件更新至最新的版本看一下,问题是否已经解决。其二、这个问题也有可能是因为软件系统导致,试途重新安装操作系统看看问题是否被解决。最后、笔电散热问题,询问笔电厂商的技术支援可能会得更好的回复。好运!

          • 2. Re: CPU正常温度(低温)降频
            xiang12138

            首先感谢您的回复!

            1.固件是指驱动吗? 驱动的话 我已经在dell官网和英特尔官网的自动驱动更新了最新的驱动。。。。。。。但是没用,电脑CPU最高的温度为70左右还是到不了以前的80度。

            2.系统是最新win10正式版版14393.447,如果通过下一波微软补丁更新会不会恢复?    或者说等下一轮的大版本更新算不算重装?    难道一定非要重装吗,重装实在太麻烦。

             

            关于散热问题,我认为我的笔记本的一体化铝合金,内置双风扇,散热应该算好的,而且还是冬天,所以我认为可以先排除散热造成的CPU降频!

            我猜测有2点因素可能造成了CPU降频的问题

            1.系统软件设置问题,如果是系统软件问题的话,那该怎么办能不能在不重装的情况下有没有什么软件可以将CPU的最高温度设置在80度左右,以前这台笔记本正常的CPU温度就是在80度左右徘徊。

            2最近把笔记本里的32G三星msata的ssd换成了 128G三星msata的ssd  850evo 两块的ssd的电压 电流好像是不同的。

            • 3. Re: CPU正常温度(低温)降频
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hi,
               
              Your best support will be with your computer manufacturer as they are more familiar with your system configuration and how all the components interact with each other.
               
              Please bear in mind that your Intel® Core™ i7-4510U Processor can support up to 100°C, the T-junction average temperature is among the different digital sensors located inside the processor DIE. This is the thermal specification used for lap top processors and 100°C or bellow that it is fine, if it goes above 100°C then you have a critical overheating problem.
               
              You can run the Intel® Processor Diagnostic Tool, if there is anything wrong with the processor this software will detect it.
               
              Regards,
               
               
              Ivan.
               

              • 4. Re: CPU正常温度(低温)降频
                xiang12138

                Thank you for your reply, I will try to use your method

                • 5. Re: CPU正常温度(低温)降频
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  You are more than welcome!

                  Ivan.

                  • 6. Re: CPU正常温度(低温)降频
                    xiang12138

                    我使用了您提供的方法,以下是运行Intel® Processor Diagnostic Tool  时的CPU 任务管理器和 软件的截图

                    []MSRV$JA8~QOGC4)5I@52B.png

                    N[@8]4JHT[U{61K_8XAXKMK.png

                    {~S13J]UZG(CM7CTXT9JD4G.png

                    这次CPU主频被强制限制在1.98GHz   当时鲁大师测试的CPU 温度最高为72℃  无法上去 

                    更倒霉的是有时开机运行完软件后,曾经CPU主频最高0.78GHz.

                    而原来i7 4510U的主频最高为2GHz 睿频为3.1GHz 。

                    从这里可以肯定我电脑的设置或者方面一定存在问题

                     

                    我该怎么办??

                    • 7. Re: CPU正常温度(低温)降频
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      I can see a CPU usage of 100%, does this happens when running the Intel® Processor Diagnostic Tool or it happens at any moment? The frequency is ok, the issue is with the processor utilization.

                      There are a ton of different possibilities of why your CPU load is constantly at 100%. Is there a lot of bloat-ware on your computer? Bloat-ware are programs that are installed by the manufacturer that most people don't use and can slow down a PC or make the CPU work harder than it should. Most likely, having a bunch of different tasks running is probably the problem. The solution would be to uninstall unneeded software and then see where that takes you.

                      Please bear in mind that Laptop manufacturers customize and validate hardware and software for a whole system. If you're experiencing issues with your laptop, contact the manufacturer or visit their support website for updated system BIOS, drivers, and solutions to common problems. See laptop vendor support for more information.

                      You can check this website:
                      http://www.makeuseof.com/tag/fix-high-cpu-usage-windows/

                      Also, I suggest you to post your issue here:
                      http://en.community.dell.com/support-forums/laptop/

                      NOTE: These links is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.


                      Regards,


                      Ivan.

                      • 8. Re: CPU正常温度(低温)降频
                        xiang12138

                        我想是你错误的理解了我的问题,我的问题不是CPU占用率100%。而是CPU主频被锁在1.98GHz,4510U的主频是在2.0GHz~3.1GHz.

                        在有些时候CPU被锁频在0.78GHz   

                         

                         

                        平时CPU正常2.9~3.0GHz。 当运行大型游戏或者是运行臃肿软件时,CPU被强制锁频或被降频,而占用率也被强制降低一般只有50%而不是100%。

                        • 9. Re: CPU正常温度(低温)降频
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          I’m sorry but in this case you need to contact your system manufacturer as they are more familiar with your system and how the components interact with each other. They will be able to help you maybe with BIOS configuration or something similar.
                           

                          • 10. Re: CPU正常温度(低温)降频
                            xiang12138

                            可系统制造商dell 的微信客服也不知道如何处理,一点办法也没有。所以我来求助英特尔官网,连微软社区我也咨询过,也没办法。有没有什么第三方软件可以把CPU最高温度设为80℃?

                            • 11. Re: CPU正常温度(低温)降频
                              Intel Corporation
                              This message was posted on behalf of Intel Corporation

                              From our end if the Intel® Processor Diagnostic Tool passes the processor is fine, that temperature should be ok for your processor, for Intel® processors if the system is overheating too much the system will shut down or reboot to prevent damage to your system. This often occurs if your system CPU is over-clocked (sped up past the recommended speed limits). The BIOS usually reports if a thermal event has occurred.
                               
                              I’m sorry at this point if you purchased your computer from a computer manufacturer such as Gateway*, Dell* etc. Contact your system manufacturer if you are experiencing any overheating issue