10 Replies Latest reply on Jan 21, 2017 2:27 AM by Codeplayer

    Poor WiFi range and speed AC 8260

    Melb-HP

      I have just bought an HP Elitebook 1030 G1 and the WiFi performance is very disappointing.

       

      It has an Intel AC 8260 card. As a direct comparison, the range and speed is far inferior to my Dell laptop that has an AC 7265 card. At a distance from the router where the Dell is starting to lose speed on a Speedtest.net test, the HP is unusable with slow speeds and stalling during downloads.

       

      On speedtest the Dell has a flat chart of constant performance, the HP is very erratic with huge dips.

       

      Both the HP and Dell have the same settings in Device manager and within the power profiles. And I have done a clean install with new drivers so there is no bloatware.

       

      Could this be a faulty WiFi card, or could the hardware be overriding the power settings of the card?

        • 1. Re: Poor WiFi range and speed AC 8260
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Melb-HP,

          Please keep in mind that the design of the computer and the wireless specifications are defined by the Computer Manufacturer, so you might want to check on this with HP Support as well.

          Here are a few things for you to check about the wireless adapter, that may help in this type of case.

          - Go to the Power options of you laptop, in the Advanced Settings for your Power Plan, and make sure that the Wireless Adapter is set to work at "Maximum Performance" when plugged in and on battery. 

          - Disable the Bluetooth* component in your PC, this is normally done with a switch in the PC chassis or with a key combination.

          - Contact the manufacturer of the access point and make sure the Firmware is up to date.

          If the issues persist, please provide the following:

          - Download Intel® System Support Utility, run the tool and use it to create and save a report with all sections, then add your reply to this thread and use the Advanced editor options to attach the resulting file to your post.

          - Access point/router model and firmware version.

          Regards,
          Jonathan

          • 2. Re: Poor WiFi range and speed AC 8260
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello,

            We haven't received any new posts about this thread. Feel free to contact us if you require further assistance.

            Regards,
            Jonathan.

            • 3. Re: Poor WiFi range and speed AC 8260
              vtk

              I have also the problem with Intel AC 8260, it is coming with my new laptop Lenovo Thinkpad T460p.

              I am using 5GHz wireless, and on MacBook Pro 2014 I was easily getting 800Mpbs in speed, but on new Thinkpad T460p it is only 173Mpbs

              • 4. Re: Poor WiFi range and speed AC 8260
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello vtk,

                Please make sure you applied the recommendations mentioned in our previous post (Power plan settings, disable Bluetooth*, firmware update in the access point).

                If the issue persists, provide the log from Intel® System Support Utility and the access point information.

                Regards,
                Jonathan.

                • 5. Re: Poor WiFi range and speed AC 8260
                  vtk

                  Hello, I've made recommended changes, the issue still persist.

                  As for the access point I use Asus AC3100 router with DD-WRT firmware.

                   

                  I am trying to post log from Support utility here:

                  <?xml version="1.0"?>
                  <SSU>
                      <Setting id="Version">1.2.0.58</Setting>
                      <Setting id="Scan Date">12/05/2016</Setting>
                      <Setting id="Scan Time">00:00:23.6927484</Setting>
                      <Details id="Computer" displayName="" value="">
                          <Setting id="BaseBoard Manufacturer" displayName="" value="LENOVO" />
                          <Setting id="BIOS Mode" displayName="" value="UEFI" />
                          <Setting id="BIOS Version/Date" displayName="" value="LENOVO R07ET72W (2.12 ) , 10/28/2016 12:00 AM" />
                          <Setting id="CD or DVD" displayName="" value="Not Available" />
                          <Setting id="Embedded Controller Version" displayName="" value="1.4" />
                          <Setting id="Platform Role" displayName="" value="Mobile" />
                          <Setting id="Processor  " displayName="" value="Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz , GenuineIntel" />
                          <Setting id="Secure Boot State" displayName="" value="On" />
                          <Setting id="SMBIOS Version" displayName="" value="2.8" />
                          <Setting id="Sound Card" displayName="" value="Realtek High Definition Audio" />
                          <Setting id="Sound Card" displayName="" value="Intel(R) Display Audio" />
                          <Setting id="Sound Card" displayName="" value="NVIDIA Virtual Audio Device (Wave Extensible) (WDM)" />
                          <Setting id="System Manufacturer" displayName="" value="LENOVO" />
                          <Setting id="System Model" displayName="" value="20FWCTO1WW" />
                          <Setting id="System SKU" displayName="" value="LENOVO_MT_20FW_BU_Think_FM_ThinkPad T460p" />
                          <Setting id="System Type" displayName="" value="x64-based PC" />
                          <Details id="Display" displayName="" value="">
                              <Setting id="Intel ® Graphics Driver Version" displayName="" value="1.6.46.0" />
                              <Details id="Intel(R) HD Graphics 530" displayName="" value="">
                                  <Setting id="Adapter Compatibility" displayName="" value="Intel Corporation" />
                                  <Setting id="Adapter DAC Type" displayName="" value="Internal" />
                                  <Setting id="Adapter RAM" displayName="" value="1.00 GB" />
                                  <Setting id="Availability" displayName="" value="Running or Full Power" />
                                  <Setting id="Bits Per Pixel" displayName="" value="32" />
                                  <Setting id="Caption" displayName="" value="Intel(R) HD Graphics 530" link="http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+530" />
                                  <Setting id="CoInstallers" displayName="" value="igfxCoIn_v4483.dll, CoDeviceInstall" />
                                  <Setting id="Color Table Entries" displayName="" value="4294967296" />
                                  <Setting id="Dedicated Video Memory" displayName="" value="Not Available" />
                                  <Setting id="Driver" displayName="" value="igdkmd64.sys" />
                                  <Setting id="Driver Date" displayName="" value="06/30/2016 05:00 PM" />
                                  <Setting id="Driver Path" displayName="" value="C:\Windows\system32\DRIVERS\igdkmd64.sys" />
                                  <Setting id="Driver Provider" displayName="" value="Intel Corporation" />
                                  <Setting id="Driver Version" displayName="" value="20.19.15.4483" />
                                  <Setting id="INF" displayName="" value="oem20.inf" />
                                  <Setting id="INF Section" displayName="" value="iSKLD_w10" />
                                  <Setting id="Install Date" displayName="" value="Not Available" />
                                  <Setting id="Installed Drivers" displayName="" value="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32" />
                                  <Setting id="Last Error Code" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code Description" displayName="" value="Not Available" />
                                  <Setting id="Last Reset" displayName="" value="Not Available" />
                                  <Setting id="Location" displayName="" value="PCI bus 0, device 2, function 0" />
                                  <Setting id="Manufacturer" displayName="" value="Intel Corporation" />
                                  <Setting id="Microsoft DirectX* Version" displayName="" value="DirectX 12" />
                                  <Setting id="Monochrome" displayName="" value="No" />
                                  <Setting id="Number of Colors" displayName="" value="4294967296" />
                                  <Setting id="Number of Video Pages" displayName="" value="Not Available" />
                                  <Setting id="PNP Device ID" displayName="" value="PCI\VEN_8086&amp;DEV_191B&amp;SUBSYS_505017AA&amp;REV_06\3&amp;33FD14CA&amp;0&amp;10" />
                                  <Setting id="Power Management Capabilities" displayName="" value="Not Available" />
                                  <Setting id="Power Management Supported" displayName="" value="Not Available" />
                                  <Setting id="Refresh Rate - Current" displayName="" value="60 Hz" />
                                  <Setting id="Refresh Rate - Maximum" displayName="" value="60 Hz" />
                                  <Setting id="Refresh Rate - Minimum" displayName="" value="60 Hz" />
                                  <Setting id="Resolution" displayName="" value="2560 X 1440" />
                                  <Setting id="Scan Mode" displayName="" value="Noninterlaced" />
                                  <Setting id="Service Name" displayName="" value="igfx" />
                                  <Setting id="Status" displayName="" value="OK" />
                                  <Setting id="Video Architecture" displayName="" value="VGA" />
                                  <Setting id="Video Memory" displayName="" value="Unknown" />
                                  <Setting id="Video Processor" displayName="" value="Intel(R) HD Graphics Family" />
                              </Details>
                              <Details id="NVIDIA GeForce 940MX" displayName="" value="">
                                  <Setting id="Adapter Compatibility" displayName="" value="NVIDIA" />
                                  <Setting id="Adapter DAC Type" displayName="" value="Integrated RAMDAC" />
                                  <Setting id="Adapter RAM" displayName="" value="2.00 GB" />
                                  <Setting id="Availability" displayName="" value="Offline" />
                                  <Setting id="Bits Per Pixel" displayName="" value="Not Available" />
                                  <Setting id="Caption" displayName="" value="NVIDIA GeForce 940MX" />
                                  <Setting id="CoInstallers" displayName="" value="igfxCoIn_v4483.dll, CoDeviceInstall" />
                                  <Setting id="Color Table Entries" displayName="" value="Not Available" />
                                  <Setting id="Dedicated Video Memory" displayName="" value="Not Available" />
                                  <Setting id="Driver" displayName="" value="nvlddmkm.sys" />
                                  <Setting id="Driver Date" displayName="" value="06/28/2016 05:00 PM" />
                                  <Setting id="Driver Path" displayName="" value="C:\Windows\system32\DRIVERS\nvlddmkm.sys" />
                                  <Setting id="Driver Provider" displayName="" value="NVIDIA" />
                                  <Setting id="Driver Version" displayName="" value="10.18.13.6871" />
                                  <Setting id="INF" displayName="" value="oem41.inf" />
                                  <Setting id="INF Section" displayName="" value="Section098" />
                                  <Setting id="Install Date" displayName="" value="Not Available" />
                                  <Setting id="Installed Drivers" displayName="" value="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um" />
                                  <Setting id="Last Error Code" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code Description" displayName="" value="Not Available" />
                                  <Setting id="Last Reset" displayName="" value="Not Available" />
                                  <Setting id="Location" displayName="" value="PCI bus 2, device 0, function 0" />
                                  <Setting id="Manufacturer" displayName="" value="NVIDIA" />
                                  <Setting id="Microsoft DirectX* Version" displayName="" value="DirectX 12" />
                                  <Setting id="Monochrome" displayName="" value="No" />
                                  <Setting id="Number of Colors" displayName="" value="Not Available" />
                                  <Setting id="Number of Video Pages" displayName="" value="Not Available" />
                                  <Setting id="PNP Device ID" displayName="" value="PCI\VEN_10DE&amp;DEV_134D&amp;SUBSYS_505017AA&amp;REV_A2\4&amp;66C493F&amp;0&amp;000A" />
                                  <Setting id="Power Management Capabilities" displayName="" value="Not Available" />
                                  <Setting id="Power Management Supported" displayName="" value="Not Available" />
                                  <Setting id="Refresh Rate - Current" displayName="" value="Not Available" />
                                  <Setting id="Refresh Rate - Maximum" displayName="" value="Not Available" />
                                  <Setting id="Refresh Rate - Minimum" displayName="" value="Not Available" />
                                  <Setting id="Resolution" displayName="" value="Not Available" />
                                  <Setting id="Scan Mode" displayName="" value="Not Available" />
                                  <Setting id="Service Name" displayName="" value="nvlddmkm" />
                                  <Setting id="Status" displayName="" value="OK" />
                                  <Setting id="Video Architecture" displayName="" value="VGA" />
                                  <Setting id="Video Memory" displayName="" value="Unknown" />
                                  <Setting id="Video Processor" displayName="" value="GeForce 940MX" />
                              </Details>
                          </Details>
                          <Details id="Memory" displayName="" value="">
                              <Details id="BANK 0" displayName="" value="">
                                  <Setting id="Capacity" displayName="" value="16 GB" />
                                  <Setting id="Channel" displayName="" value="ChannelA-DIMM0" />
                                  <Setting id="Configured Clock Speed" displayName="" value="2133 MHz" />
                                  <Setting id="Configured Voltage" displayName="" value="1200 millivolts" />
                                  <Setting id="Data Width" displayName="" value="64 bits" />
                                  <Setting id="Form Factor" displayName="" value="Unknown" />
                                  <Setting id="Interleave Position" displayName="" value="Not Available" />
                                  <Setting id="Manufacturer" displayName="" value="859B" />
                                  <Setting id="Maximum Voltage" displayName="" value="Not Available" />
                                  <Setting id="Memory Type" displayName="" value="Unknown" />
                                  <Setting id="Minimum Voltage" displayName="" value="Not Available" />
                                  <Setting id="Part Number" displayName="" value="CT16G4SFD8213.M16FB" />
                                  <Setting id="Serial Number" displayName="" value="E02B428C" />
                                  <Setting id="Status" displayName="" value="Not Available" />
                                  <Setting id="Type" displayName="" value="Synchronous" />
                              </Details>
                              <Details id="BANK 2" displayName="" value="">
                                  <Setting id="Capacity" displayName="" value="16 GB" />
                                  <Setting id="Channel" displayName="" value="ChannelB-DIMM0" />
                                  <Setting id="Configured Clock Speed" displayName="" value="2133 MHz" />
                                  <Setting id="Configured Voltage" displayName="" value="1200 millivolts" />
                                  <Setting id="Data Width" displayName="" value="64 bits" />
                                  <Setting id="Form Factor" displayName="" value="SODIMM" />
                                  <Setting id="Interleave Position" displayName="" value="Not Available" />
                                  <Setting id="Manufacturer" displayName="" value="859B" />
                                  <Setting id="Maximum Voltage" displayName="" value="Not Available" />
                                  <Setting id="Memory Type" displayName="" value="Unknown" />
                                  <Setting id="Minimum Voltage" displayName="" value="Not Available" />
                                  <Setting id="Part Number" displayName="" value="CT16G4SFD8213.M16FB" />
                                  <Setting id="Serial Number" displayName="" value="E02B428D" />
                                  <Setting id="Status" displayName="" value="Not Available" />
                                  <Setting id="Type" displayName="" value="Synchronous" />
                              </Details>
                          </Details>
                          <Details id="Motherboard" displayName="" value="">
                              <Setting id="Availability" displayName="" value="Running or Full Power" />
                              <Setting id="BIOS" displayName="" value="R07ET72W (2.12 ), LENOVO - 2120" />
                              <Setting id="Caption" displayName="" value="Motherboard" />
                              <Setting id="Chipset" displayName="" value="Intel(R) 100 Series/C230 Series" link="http://www.intel.com/content/www/us/en/search.html?keyword=100+Series%2fC230+Series" />
                              <Setting id="Date" displayName="" value="10/27/2016 05:00 PM" />
                              <Setting id="Install Date" displayName="" value="Not Available" />
                              <Setting id="Last Error Code" displayName="" value="Not Available" />
                              <Setting id="Last Error Code Description" displayName="" value="Not Available" />
                              <Setting id="Manufacturer" displayName="" value="LENOVO" />
                              <Setting id="Model" displayName="" value="Not Available" />
                              <Setting id="Part Number" displayName="" value="Not Available" />
                              <Setting id="PNP Device ID" displayName="" value="ACPI\PNP0C01\2&amp;DABA3FF&amp;1" />
                              <Setting id="Power Management Capabilities" displayName="" value="Not Available" />
                              <Setting id="Power Management Supported" displayName="" value="Not Available" />
                              <Setting id="Product" displayName="" value="20FWCTO1WW" />
                              <Setting id="Serial Number" displayName="" value="L1HF6BF012G" />
                              <Setting id="Status" displayName="" value="OK" />
                              <Setting id="Version" displayName="" value="SDK0J40697 WIN" />
                          </Details>
                          <Details id="Networking" displayName="" value="">
                              <Setting id="Intel ® Network Connections Install Options" displayName="" value="Not Available" />
                              <Setting id="Intel ® Network Connections Version" displayName="" value="Not Available" />
                              <Setting id="Intel ® PROSet/Wireless Software Version" displayName="" value="19.10.0.0866" />
                              <Details id="Intel(R) Dual Band Wireless-AC 8260" displayName="" value="">
                                  <Setting id="Access Point" displayName="" value="f8:32:e4:55:53:8c" />
                                  <Setting id="Authentication" displayName="" value="WPA2-Personal" />
                                  <Setting id="Availability" displayName="" value="Running or Full Power" />
                                  <Setting id="Caption" displayName="" value="Intel(R) Dual Band Wireless-AC 8260" link="http://www.intel.com/content/www/us/en/search.html?keyword=Dual+Band+Wireless+AC+8260" />
                                  <Setting id="Channel" displayName="" value="36" />
                                  <Setting id="Cipher" displayName="" value="CCMP" />
                                  <Setting id="CoInstallers" displayName="" value="Not Available" />
                                  <Setting id="Connection Mode" displayName="" value="Auto Connect" />
                                  <Setting id="Default IP Gateway" displayName="" value="192.168.1.1" />
                                  <Setting id="DHCP Enabled" displayName="" value="Yes" />
                                  <Setting id="DHCP Lease Expires" displayName="" value="12/06/2016 09:46 AM" />
                                  <Setting id="DHCP Lease Obtained" displayName="" value="12/05/2016 09:46 AM" />
                                  <Setting id="DHCP Server" displayName="" value="192.168.1.1" />
                                  <Setting id="Driver" displayName="" value="Netwtw04.sys" />
                                  <Setting id="Driver Date" displayName="" value="08/21/2016 12:00 AM" />
                                  <Setting id="Driver Path" displayName="" value="C:\Windows\system32\drivers\Netwtw04.sys" />
                                  <Setting id="Driver Provider" displayName="" value="Intel" />
                                  <Setting id="Driver Version" displayName="" value="19.10.0.9" />
                                  <Setting id="Index" displayName="" value="0000" />
                                  <Setting id="INF" displayName="" value="oem36.inf" />
                                  <Setting id="INF Section" displayName="" value="Install_MPCIEX_MidSARM2AENBT_8260_AC_2x2_HMC_WINT_64_AC" />
                                  <Setting id="Install Date" displayName="" value="Not Available" />
                                  <Setting id="Installed" displayName="" value="Yes" />
                                  <Setting id="IP Address" displayName="" value="192.168.1.129;fe80::5ce5:5620:17b5:277c" />
                                  <Setting id="IP Subnet" displayName="" value="255.255.255.0;64" />
                                  <Setting id="Last Error Code" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code Description" displayName="" value="Not Available" />
                                  <Setting id="Last Reset" displayName="" value="12/04/2016 10:24 PM" />
                                  <Setting id="Location" displayName="" value="PCI bus 3, device 0, function 0" />
                                  <Setting id="MAC Address" displayName="" value="F0:D5:BF:64:6E:8C" />
                                  <Setting id="Manufacturer" displayName="" value="Intel Corporation" />
                                  <Setting id="Net Connection ID" displayName="" value="Wi-Fi" />
                                  <Setting id="NetCfgInstanceId" displayName="" value="{29544B31-9EC5-4FA4-9762-248B026B5E24}" />
                                  <Setting id="Network Name" displayName="" value="tkhome5" />
                                  <Setting id="Network Type" displayName="" value="Infrastructure" />
                                  <Setting id="Number of VLANs" displayName="" value="0" />
                                  <Setting id="PNP Device ID" displayName="" value="PCI\VEN_8086&amp;DEV_24F3&amp;SUBSYS_01308086&amp;REV_3A\4&amp;C3C3C83&amp;0&amp;00E0" />
                                  <Setting id="Port" displayName="" value="Not Available" />
                                  <Setting id="Power Management Capabilities" displayName="" value="Not Available" />
                                  <Setting id="Power Management Supported" displayName="" value="No" />
                                  <Setting id="Product Type" displayName="" value="Intel(R) Dual Band Wireless-AC 8260" />
                                  <Setting id="Profile" displayName="" value="tkhome5" />
                                  <Setting id="Radio Type" displayName="" value="802.11ac" />
                                  <Setting id="Receive Rate" displayName="" value="144.4 Mbps" />
                                  <Setting id="Service Name" displayName="" value="Netwtw04" />
                                  <Setting id="Signal Strength" displayName="" value="80%" />
                                  <Setting id="State" displayName="" value="connected" />
                                  <Setting id="Status" displayName="" value="Enabled" />
                                  <Setting id="Team Name" displayName="" value="Not in a team" />
                                  <Setting id="Transmit Rate" displayName="" value="144.4 Mbps" />
                                  <Setting id="Type" displayName="" value="Ethernet 802.3" />
                                  <Details id="Service Bindings" displayName="" value="">
                                      <Setting id="Client for Microsoft Networks" displayName="" value="" />
                                      <Setting id="File and Printer Sharing for Microsoft Networks" displayName="" value="" />
                                      <Setting id="Internet Protocol Version 4 (TCP/IPv4)" displayName="" value="" />
                                      <Setting id="Internet Protocol Version 6 (TCP/IPv6)" displayName="" value="" />
                                      <Setting id="Link-Layer Topology Discovery Mapper I/O Driver" displayName="" value="" />
                                      <Setting id="Link-Layer Topology Discovery Responder" displayName="" value="" />
                                      <Setting id="Microsoft LLDP Protocol Driver" displayName="" value="" />
                                      <Setting id="QoS Packet Scheduler" displayName="" value="" />
                                  </Details>
                                  <Details id="Settings" displayName="" value="">
                                      <Setting id="*DeviceSleepOnDisconnect" displayName="Sleep on WoWLAN Disconnect" value="Disabled (0)" />
                                      <Setting id="*PacketCoalescing" displayName="Packet Coalescing" value="Enabled (1)" />
                                      <Setting id="*PMARPOffload" displayName="ARP offload for WoWLAN" value="Enabled (1)" />
                                      <Setting id="*PMNSOffload" displayName="NS offload for WoWLAN" value="Enabled (1)" />
                                      <Setting id="*PMWiFiRekeyOffload" displayName="GTK rekeying for WoWLAN" value="Enabled (1)" />
                                      <Setting id="*WakeOnMagicPacket" displayName="Wake on Magic Packet" value="Enabled (1)" />
                                      <Setting id="*WakeOnPattern" displayName="Wake on Pattern Match" value="Enabled (1)" />
                                      <Setting id="ChannelWidth24" displayName="802.11n Channel Width for 2.4GHz" value="Auto (1)" />
                                      <Setting id="ChannelWidth52" displayName="802.11n Channel Width for 5.2GHz" value="Auto (1)" />
                                      <Setting id="CtsToItself" displayName="Mixed Mode Protection" value="RTS/CTS Enabled (0)" />
                                      <Setting id="FatChannelIntolerant" displayName="Fat Channel Intolerant" value="Disabled (0)" />
                                      <Setting id="IbssTxPower" displayName="Transmit Power" value="5. Highest (100)" />
                                      <Setting id="IEEE11nMode" displayName="HT Mode" value="VHT Mode (2)" />
                                      <Setting id="MIMOPowerSaveMode" displayName="MIMO Power Save Mode" value="Auto SMPS (0)" />
                                      <Setting id="RoamAggressiveness" displayName="Roaming Aggressiveness" value="1. Lowest (0)" />
                                      <Setting id="RoamingPreferredBandType" displayName="Preferred Band" value="1. No Preference (0)" />
                                      <Setting id="ThroughputBoosterEnabled" displayName="Throughput Booster" value="Disabled (0)" />
                                      <Setting id="uAPSDSupport" displayName="U-APSD support" value="Disabled (0)" />
                                      <Setting id="WirelessMode" displayName="Wireless Mode" value="6. 802.11a/b/g (34)" />
                                  </Details>
                              </Details>
                              <Details id="Intel(R) Ethernet Connection (2) I219-LM" displayName="" value="">
                                  <Setting id="Availability" displayName="" value="Running or Full Power" />
                                  <Setting id="Caption" displayName="" value="Intel(R) Ethernet Connection (2) I219-LM" link="http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Connection+(2)+I219+LM" />
                                  <Setting id="CoInstallers" displayName="" value="NicCo4.dll,NicCoInstallerEntry" />
                                  <Setting id="Default IP Gateway" displayName="" value="Not Available" />
                                  <Setting id="DHCP Enabled" displayName="" value="Yes" />
                                  <Setting id="DHCP Lease Expires" displayName="" value="Not Available" />
                                  <Setting id="DHCP Lease Obtained" displayName="" value="Not Available" />
                                  <Setting id="DHCP Server" displayName="" value="Not Available" />
                                  <Setting id="Driver" displayName="" value="e1d65x64.sys" />
                                  <Setting id="Driver Date" displayName="" value="05/10/2016 12:00 AM" />
                                  <Setting id="Driver Path" displayName="" value="C:\Windows\system32\DRIVERS\e1d65x64.sys" />
                                  <Setting id="Driver Provider" displayName="" value="Intel" />
                                  <Setting id="Driver Version" displayName="" value="12.15.23.1" />
                                  <Setting id="ETrackID" displayName="" value="Not Available" />
                                  <Setting id="Index" displayName="" value="0003" />
                                  <Setting id="INF" displayName="" value="oem7.inf" />
                                  <Setting id="INF Section" displayName="" value="E15B7.10.0.1" />
                                  <Setting id="Install Date" displayName="" value="Not Available" />
                                  <Setting id="Installed" displayName="" value="Yes" />
                                  <Setting id="IP Address" displayName="" value="Not Available" />
                                  <Setting id="IP Subnet" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code Description" displayName="" value="Not Available" />
                                  <Setting id="Last Reset" displayName="" value="12/04/2016 10:24 PM" />
                                  <Setting id="Location" displayName="" value="PCI bus 0, device 31, function 6" />
                                  <Setting id="MAC Address" displayName="" value="C8:5B:76:9B:25:87" />
                                  <Setting id="Manufacturer" displayName="" value="Intel" />
                                  <Setting id="Net Connection ID" displayName="" value="Ethernet" />
                                  <Setting id="NetCfgInstanceId" displayName="" value="{BBAF1F97-5336-4E06-86A5-8500403418DF}" />
                                  <Setting id="Number of VLANs" displayName="" value="0" />
                                  <Setting id="NVM Version" displayName="" value="Not Available" />
                                  <Setting id="Part Number" displayName="" value="1000FF-0FF" />
                                  <Setting id="PNP Device ID" displayName="" value="PCI\VEN_8086&amp;DEV_15B7&amp;SUBSYS_505017AA&amp;REV_31\3&amp;33FD14CA&amp;0&amp;FE" />
                                  <Setting id="Port" displayName="" value="Not Available" />
                                  <Setting id="Power Management Capabilities" displayName="" value="Not Available" />
                                  <Setting id="Power Management Supported" displayName="" value="No" />
                                  <Setting id="Product Type" displayName="" value="Intel(R) Ethernet Connection (2) I219-LM" />
                                  <Setting id="Service Name" displayName="" value="e1dexpress" />
                                  <Setting id="Status" displayName="" value="Enabled" />
                                  <Setting id="Team Name" displayName="" value="Not in a team" />
                                  <Setting id="Type" displayName="" value="Ethernet 802.3" />
                                  <Details id="Service Bindings" displayName="" value="">
                                      <Setting id="Client for Microsoft Networks" displayName="" value="" />
                                      <Setting id="File and Printer Sharing for Microsoft Networks" displayName="" value="" />
                                      <Setting id="Internet Protocol Version 4 (TCP/IPv4)" displayName="" value="" />
                                      <Setting id="Internet Protocol Version 6 (TCP/IPv6)" displayName="" value="" />
                                      <Setting id="Link-Layer Topology Discovery Mapper I/O Driver" displayName="" value="" />
                                      <Setting id="Link-Layer Topology Discovery Responder" displayName="" value="" />
                                      <Setting id="Microsoft LLDP Protocol Driver" displayName="" value="" />
                                      <Setting id="QoS Packet Scheduler" displayName="" value="" />
                                  </Details>
                                  <Details id="Settings" displayName="" value="">
                                      <Setting id="*FlowControl" displayName="Flow Control" value="Rx &amp; Tx Enabled (3)" />
                                      <Setting id="*InterruptModeration" displayName="Interrupt Moderation" value="Enabled (1)" />
                                      <Setting id="*IPChecksumOffloadIPv4" displayName="IPv4 Checksum Offload" value="Rx &amp; Tx Enabled (3)" />
                                      <Setting id="*JumboPacket" displayName="Jumbo Packet" value="Disabled (1514)" />
                                      <Setting id="*LsoV2IPv4" displayName="Large Send Offload V2 (IPv4)" value="Enabled (1)" />
                                      <Setting id="*LsoV2IPv6" displayName="Large Send Offload V2 (IPv6)" value="Enabled (1)" />
                                      <Setting id="*NumRssQueues" displayName="Maximum Number of RSS Queues" value="2 Queues (2)" />
                                      <Setting id="*PMARPOffload" displayName="Protocol ARP Offload" value="Enabled (1)" />
                                      <Setting id="*PMNSOffload" displayName="Protocol NS Offload" value="Enabled (1)" />
                                      <Setting id="*PriorityVLANTag" displayName="Packet Priority &amp; VLAN" value="Packet Priority &amp; VLAN Enabled (3)" />
                                      <Setting id="*ReceiveBuffers" displayName="Receive Buffers" value="256 (256)" />
                                      <Setting id="*RSS" displayName="Receive Side Scaling" value="Enabled (1)" />
                                      <Setting id="*SpeedDuplex" displayName="Speed &amp; Duplex" value="Auto Negotiation (0)" />
                                      <Setting id="*TCPChecksumOffloadIPv4" displayName="TCP Checksum Offload (IPv4)" value="Rx &amp; Tx Enabled (3)" />
                                      <Setting id="*TCPChecksumOffloadIPv6" displayName="TCP Checksum Offload (IPv6)" value="Rx &amp; Tx Enabled (3)" />
                                      <Setting id="*TransmitBuffers" displayName="Transmit Buffers" value="512 (512)" />
                                      <Setting id="*UDPChecksumOffloadIPv4" displayName="UDP Checksum Offload (IPv4)" value="Rx &amp; Tx Enabled (3)" />
                                      <Setting id="*UDPChecksumOffloadIPv6" displayName="UDP Checksum Offload (IPv6)" value="Rx &amp; Tx Enabled (3)" />
                                      <Setting id="*WakeOnMagicPacket" displayName="Wake on Magic Packet" value="Enabled (1)" />
                                      <Setting id="*WakeOnPattern" displayName="Wake on Pattern Match" value="Enabled (1)" />
                                      <Setting id="AdaptiveIFS" displayName="Adaptive Inter-Frame Spacing" value="Disabled (0)" />
                                      <Setting id="AutoPowerSaveModeEnabled" displayName="Link Speed Battery Saver" value="Disabled (0)" />
                                      <Setting id="EEELinkAdvertisement" displayName="Energy Efficient Ethernet" value="On (1)" />
                                      <Setting id="EnablePME" displayName="Enable PME" value="Enabled (1)" />
                                      <Setting id="ITR" displayName="Interrupt Moderation Rate" value="Adaptive (65535)" />
                                      <Setting id="LinkNegotiationProcess" displayName="Legacy Switch Compatibility Mode" value="Disabled (1)" />
                                      <Setting id="LogLinkStateEvent" displayName="Log Link State Event" value="Enabled (51)" />
                                      <Setting id="MasterSlave" displayName="Gigabit Master Slave Mode" value="Auto Detect (0)" />
                                      <Setting id="ReduceSpeedOnPowerDown" displayName="Reduce Speed On Power Down" value="Enabled (1)" />
                                      <Setting id="SipsEnabled" displayName="System Idle Power Saver" value="Disabled (0)" />
                                      <Setting id="WaitAutoNegComplete" displayName="Wait for Link" value="Auto Detect (2)" />
                                      <Setting id="WakeOnLink" displayName="Wake on Link Settings" value="Disabled (0)" />
                                  </Details>
                              </Details>
                              <Details id="Viscosity Virtual Adapter V9.1" displayName="" value="">
                                  <Setting id="Availability" displayName="" value="Running or Full Power" />
                                  <Setting id="Caption" displayName="" value="Viscosity Virtual Adapter V9.1" />
                                  <Setting id="CoInstallers" displayName="" value="Not Available" />
                                  <Setting id="Default IP Gateway" displayName="" value="Not Available" />
                                  <Setting id="DHCP Enabled" displayName="" value="Yes" />
                                  <Setting id="DHCP Lease Expires" displayName="" value="Not Available" />
                                  <Setting id="DHCP Lease Obtained" displayName="" value="Not Available" />
                                  <Setting id="DHCP Server" displayName="" value="Not Available" />
                                  <Setting id="Driver" displayName="" value="visctap0901.sys" />
                                  <Setting id="Driver Date" displayName="" value="08/02/2016 12:00 AM" />
                                  <Setting id="Driver Path" displayName="" value="C:\Windows\system32\drivers\visctap0901.sys" />
                                  <Setting id="Driver Provider" displayName="" value="SparkLabs VPN" />
                                  <Setting id="Driver Version" displayName="" value="9.0.0.21" />
                                  <Setting id="Index" displayName="" value="0016" />
                                  <Setting id="INF" displayName="" value="oem1.inf" />
                                  <Setting id="INF Section" displayName="" value="visctap0901.ndi" />
                                  <Setting id="Install Date" displayName="" value="Not Available" />
                                  <Setting id="Installed" displayName="" value="Yes" />
                                  <Setting id="IP Address" displayName="" value="Not Available" />
                                  <Setting id="IP Subnet" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code Description" displayName="" value="Not Available" />
                                  <Setting id="Last Reset" displayName="" value="12/04/2016 10:24 PM" />
                                  <Setting id="Location" displayName="" value="Not Available" />
                                  <Setting id="MAC Address" displayName="" value="00:FF:52:AB:19:DE" />
                                  <Setting id="Manufacturer" displayName="" value="SparkLabs Pty Ltd" />
                                  <Setting id="Net Connection ID" displayName="" value="Percona" />
                                  <Setting id="NetCfgInstanceId" displayName="" value="{52AB19DE-2F2F-4394-BA03-98BEAA651835}" />
                                  <Setting id="Number of VLANs" displayName="" value="0" />
                                  <Setting id="PNP Device ID" displayName="" value="ROOT\NET\0000" />
                                  <Setting id="Port" displayName="" value="Not Available" />
                                  <Setting id="Power Management Capabilities" displayName="" value="Not Available" />
                                  <Setting id="Power Management Supported" displayName="" value="No" />
                                  <Setting id="Product Type" displayName="" value="Viscosity Virtual Adapter V9.1" />
                                  <Setting id="Service Name" displayName="" value="visctap0901" />
                                  <Setting id="Status" displayName="" value="Enabled" />
                                  <Setting id="Team Name" displayName="" value="Not in a team" />
                                  <Setting id="Type" displayName="" value="Ethernet 802.3" />
                                  <Details id="Service Bindings" displayName="" value="">
                                      <Setting id="Client for Microsoft Networks" displayName="" value="" />
                                      <Setting id="File and Printer Sharing for Microsoft Networks" displayName="" value="" />
                                      <Setting id="Internet Protocol Version 4 (TCP/IPv4)" displayName="" value="" />
                                      <Setting id="Internet Protocol Version 6 (TCP/IPv6)" displayName="" value="" />
                                      <Setting id="Link-Layer Topology Discovery Mapper I/O Driver" displayName="" value="" />
                                      <Setting id="Link-Layer Topology Discovery Responder" displayName="" value="" />
                                      <Setting id="Microsoft LLDP Protocol Driver" displayName="" value="" />
                                      <Setting id="QoS Packet Scheduler" displayName="" value="" />
                                  </Details>
                                  <Details id="Settings" displayName="" value="">
                                      <Setting id="AllowNonAdmin" displayName="Non-Admin Access" value="Allowed (1)" />
                                      <Setting id="MediaStatus" displayName="Media Status" value="Application Controlled (0)" />
                                      <Setting id="MTU" displayName="MTU" value="1500 (1500)" />
                                  </Details>
                              </Details>
                          </Details>
                          <Details id="Operating System" displayName="" value="">
                              <Setting id=".Net Framework Version" displayName="" value="2.0,3.0,3.5,4.0,4.6" />
                              <Setting id="Boot Device" displayName="" value="\Device\HarddiskVolume1" />
                              <Setting id="Internet Browser" displayName="" value="Mozilla Firefox,50.0, Google Chrome,55.0, Internet Explorer,11.447" />
                              <Setting id="Locale" displayName="" value="United States" />
                              <Setting id="OS Manufacturer" displayName="" value="Microsoft Corporation" />
                              <Setting id="OS Name" displayName="" value="Microsoft Windows 10 Pro" />
                              <Setting id="Other OS Description" displayName="" value="Not Available" />
                              <Setting id="Page File" displayName="" value="C:\pagefile.sys" />
                              <Setting id="Page File Space" displayName="" value="4.75 GB" />
                              <Setting id="Physical Memory (Available)" displayName="" value="20.69 GB" />
                              <Setting id="Physical Memory (Installed)" displayName="" value="32 GB" />
                              <Setting id="Physical Memory (Total)" displayName="" value="31.87 GB" />
                              <Setting id="System Directory" displayName="" value="C:\Windows\system32" />
                              <Setting id="Version" displayName="" value="10.0.14393 Build 14393" />
                              <Setting id="Virtual Memory (Available)" displayName="" value="24.26 GB" />
                              <Setting id="Virtual Memory (Total)" displayName="" value="36.62 GB" />
                              <Setting id="Windows Directory" displayName="" value="C:\Windows" />
                          </Details>
                          <Details id="Processor" displayName="" value="">
                              <Details id="Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz" displayName="" value="">
                                  <Setting id="Architecture" displayName="" value="x64" />
                                  <Setting id="ATPO" displayName="" value="Not Available" />
                                  <Setting id="Availability" displayName="" value="Running or Full Power" />
                                  <Setting id="Caption" displayName="" value="Intel64 Family 6 Model 94 Stepping 3" />
                                  <Setting id="Chipset Name" displayName="" value="Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz" link="http://www.intel.com/content/www/us/en/search.html?keyword=Core+i7+6820HQ+CPU+" />
                                  <Setting id="CPU Speed" displayName="" value="2.70 GHz" />
                                  <Setting id="Current Voltage" displayName="" value="1.6 volts" />
                                  <Setting id="Driver" displayName="" value="Not Available" />
                                  <Setting id="Driver Date" displayName="" value="04/21/2009 12:00 AM" />
                                  <Setting id="Driver Path" displayName="" value="C:\Windows\system32\drivers\intelppm.sys" />
                                  <Setting id="Driver Provider" displayName="" value="Microsoft" />
                                  <Setting id="Driver Version" displayName="" value="10.0.14393.0" />
                                  <Setting id="Ext. Family" displayName="" value="Not Available" />
                                  <Setting id="Family" displayName="" value="Intel Coreâ„¢ i7-2760QM" />
                                  <Setting id="FPO" displayName="" value="Not Available" />
                                  <Setting id="INF" displayName="" value="cpu.inf" />
                                  <Setting id="INF Section" displayName="" value="IntelPPM_Inst.NT" />
                                  <Setting id="Install Date" displayName="" value="Not Available" />
                                  <Setting id="Last Error Code" displayName="" value="Not Available" />
                                  <Setting id="Level 1 Cache" displayName="" value="4 x 128 KB" />
                                  <Setting id="Level 2 Cache" displayName="" value="4 x 1024 KB" />
                                  <Setting id="Level 3 Cache" displayName="" value="8 MB" />
                                  <Setting id="Load" displayName="" value="11%" />
                                  <Setting id="Manufacturer" displayName="" value="GenuineIntel" />
                                  <Setting id="Model" displayName="" value="94" />
                                  <Setting id="Name" displayName="" value="Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz" />
                                  <Setting id="Number of Cores" displayName="" value="4" />
                                  <Setting id="Number of Cores Enabled" displayName="" value="4" />
                                  <Setting id="Number of Logical Processors" displayName="" value="8" />
                                  <Setting id="Part Number" displayName="" value="None" />
                                  <Setting id="Power Management Capabilities" displayName="" value="Not Available" />
                                  <Setting id="Power Management Supported" displayName="" value="No" />
                                  <Setting id="Processor ID" displayName="" value="BFEBFBFF000506E3" />
                                  <Setting id="Revision" displayName="" value="24067" />
                                  <Setting id="Serial Number" displayName="" value="None" />
                                  <Setting id="Service Name" displayName="" value="intelppm" />
                                  <Setting id="Status" displayName="" value="OK" />
                                  <Setting id="Stepping" displayName="" value="3" />
                                  <Setting id="Version" displayName="" value="Not Available" />
                              </Details>
                          </Details>
                          <Details id="Storage" displayName="" value="">
                              <Details id="INTEL SSDSC2KW010X6" displayName="" value="">
                                  <Setting id="Capablities" displayName="" value="Random Access, Supports Writing, SMART Notification" />
                                  <Setting id="Caption" displayName="" value="INTEL SSDSC2KW010X6" link="http://www.intel.com/content/www/us/en/search.html?keyword=INTEL+SSDSC2KW010X6" />
                                  <Setting id="Cylinder - Total" displayName="" value="121601" />
                                  <Setting id="Description" displayName="" value="Disk drive" />
                                  <Setting id="Driver" displayName="" value="Not Available" />
                                  <Setting id="Driver Date" displayName="" value="06/21/2006 12:00 AM" />
                                  <Setting id="Driver Version" displayName="" value="10.0.14393.0" />
                                  <Setting id="Error Code" displayName="" value="Device is working properly" />
                                  <Setting id="Firmware Revision" displayName="" value="LSBG200" />
                                  <Setting id="Heads - Total" displayName="" value="255" />
                                  <Setting id="Index" displayName="" value="0" />
                                  <Setting id="INF" displayName="" value="disk.inf" />
                                  <Setting id="Install Date" displayName="" value="Not Available" />
                                  <Setting id="Interface Type" displayName="" value="IDE" />
                                  <Setting id="Manufacturer" displayName="" value="(Standard disk drives)" />
                                  <Setting id="Model" displayName="" value="INTEL SSDSC2KW010X6" />
                                  <Setting id="Name" displayName="" value="\\.\PHYSICALDRIVE0" />
                                  <Setting id="Partitions" displayName="" value="3" />
                                  <Setting id="PNP Device ID" displayName="" value="SCSI\DISK&amp;VEN_INTEL&amp;PROD_SSDSC2KW010X6\4&amp;9A91E16&amp;0&amp;000000" />
                                  <Setting id="Policies" displayName="" value="Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" />
                                  <Setting id="Sectors - Per Track" displayName="" value="63" />
                                  <Setting id="Sectors - Total" displayName="" value="1953520065" />
                                  <Setting id="Serial Number" displayName="" value="CVLT616500H61P0FGN" />
                                  <Setting id="Size" displayName="" value="931.51 GB" />
                                  <Setting id="Size – Available" displayName="" value="795.79 GB" />
                                  <Setting id="SMART Attributes" displayName="" value="Self-Test: 60 minutes, OK, Short Self-Test: 2 minutes, OK" />
                                  <Setting id="Status" displayName="" value="OK" />
                                  <Setting id="Tracks - Per Cylinder" displayName="" value="255" />
                                  <Setting id="Tracks - Total" displayName="" value="31008255" />
                                  <Details id="C:" displayName="" value="">
                                      <Setting id="Availability" displayName="" value="Not Available" />
                                      <Setting id="Caption" displayName="" value="C:" />
                                      <Setting id="Compression Method" displayName="" value="Not Compressed" />
                                      <Setting id="Description" displayName="" value="Local Fixed Disk" />
                                      <Setting id="File System" displayName="" value="NTFS" />
                                      <Setting id="Name" displayName="" value="Windows" />
                                      <Setting id="Serial Number" displayName="" value="4433A9A2" />
                                      <Setting id="Size" displayName="" value="930.27 GB" />
                                      <Setting id="Size – Available" displayName="" value="795.79 GB" />
                                      <Setting id="Status" displayName="" value="Not Available" />
                                      <Setting id="Volume Dirty" displayName="" value="No" />
                                  </Details>
                                  <Details id="SMART" displayName="" value="">
                                      <Setting id="0x05  Reallocated Sector Count" displayName="0" value="0" />
                                      <Setting id="0x09  Power-On Hours" displayName="28" value="0" />
                                      <Setting id="0x0C  Power Cycle Count" displayName="31" value="0" />
                                      <Setting id="0xAA  Available Reserved Space" displayName="0" value="10" />
                                      <Setting id="0xAB  Program Fail Count" displayName="0" value="10" />
                                      <Setting id="0xAC  Erase Fail Count" displayName="0" value="10" />
                                      <Setting id="0xAE  Power-off Retract Count" displayName="23" value="0" />
                                      <Setting id="0xB7  SATA Downshift Count" displayName="0" value="0" />
                                      <Setting id="0xB8  End-to-End Error Detection Count" displayName="0" value="90" />
                                      <Setting id="0xBB  Uncorrectable Error Count" displayName="0" value="0" />
                                      <Setting id="0xBE  Temperature - Current" displayName="38° C" value="0" />
                                      <Setting id="0xBE  Temperature - Highest" displayName="52° C" value="0" />
                                      <Setting id="0xBE  Temperature - Lowest" displayName="31° C" value="0" />
                                      <Setting id="0xC0  Unsafe Shutdown Count" displayName="23" value="0" />
                                      <Setting id="0xC7  CRC Error Count" displayName="0" value="0" />
                                      <Setting id="0xE1  Host Writes" displayName="3.19 TB" value="0" />
                                      <Setting id="0xE2  Timed Workload – Media Wear" displayName="0" value="0" />
                                      <Setting id="0xE3  Torque Amplification Count" displayName="0" value="0" />
                                      <Setting id="0xE4  Power-Off Retract Cycle" displayName="0" value="0" />
                                      <Setting id="0xE8  Available Reserved Space" displayName="0" value="10" />
                                      <Setting id="0xE9  Media Wearout Indicator" displayName="0" value="0" />
                                      <Setting id="0xF1  Total LBAs Written" displayName="3.19 TB" value="0" />
                                      <Setting id="0xF2  Total LBAs Read" displayName="1.49 TB" value="0" />
                                      <Setting id="0xF9  Total NAND Writes" displayName="1550" value="0" />
                                      <Setting id="0xFC  Newly Added Bad Flash Block" displayName="2" value="0" />
                                  </Details>
                              </Details>
                          </Details>
                      </Details>
                  </SSU>
                  
                  • 6. Re: Poor WiFi range and speed AC 8260
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hello Vtk,

                    Checking the SSU log, the negotiated connection rate is 144.4 Mbps, and the Signal Strength is 80 %, this appears to be the reason why the WiFi link is not working as expected.

                    Keep in mind that this type of issue can be due to interference from electrical devices or power lines, contention from other networks, or even hardware issues in the PC.
                    We can check a few things to discard some possibilities from the adapter side:

                    - Download and install Intel® PROSet/Wireless Software and Drivers for Windows® 10 [19.20.0].

                    - Go the Advanced Driver settings of the 8260 in Device Manager and enable U-APSD support. This may help with some new Access Points. If the issue persists, feel free to set it back to disabled.

                    - Go the Access point and try changing the Wireless channel. Make sure the channel your access point or wireless router is using is not overlapping or is in use by another nearby access point. You can find more information about this in the following document:

                    Quick Checks to Improve or Fix Wireless Connection Issues

                    Let us know if this helps, or in case you require further assistance.

                    Regards,
                    Jonathan

                    • 7. Re: Poor WiFi range and speed AC 8260
                      Melb-HP

                      I have run the Intel System Support Utility and it shows the connection at 144 mbps.

                       

                      Strangely this is not what is shown on the adapter properties where the connection cycles up and down between 65 and 115, and occasionally into the 40's. The signal strength is 99%. The adapter properties showed 72 during the test. I ran the test 3 times. Always the same.

                       

                      My other laptop with an AC 7265 stays connected at 144 mbps.

                       

                      Here is the log

                       

                      <?xml version="1.0"?>

                      <SSU>

                          <Setting id="Version">1.2.0.58</Setting>

                          <Setting id="Scan Date">12/07/2016</Setting>

                          <Setting id="Scan Time">00:00:02.9534702</Setting>

                          <Details id="Computer" displayName="" value="">

                              <Details id="Networking" displayName="" value="">

                                  <Setting id="Intel ® Network Connections Install Options" displayName="" value="Not Available" />

                                  <Setting id="Intel ® Network Connections Version" displayName="" value="Not Available" />

                                  <Setting id="Intel ® PROSet/Wireless Software Version" displayName="" value="19.20.0.0" />

                                  <Details id="Bluetooth Device (Personal Area Network)" displayName="" value="">

                                      <Setting id="Availability" displayName="" value="Running or Full Power" />

                                      <Setting id="Caption" displayName="" value="Bluetooth Device (Personal Area Network)" />

                                      <Setting id="CoInstallers" displayName="" value="Not Available" />

                                      <Setting id="Default IP Gateway" displayName="" value="Not Available" />

                                      <Setting id="DHCP Enabled" displayName="" value="Yes" />

                                      <Setting id="DHCP Lease Expires" displayName="" value="Not Available" />

                                      <Setting id="DHCP Lease Obtained" displayName="" value="Not Available" />

                                      <Setting id="DHCP Server" displayName="" value="Not Available" />

                                      <Setting id="Driver" displayName="" value="bthpan.sys" />

                                      <Setting id="Driver Date" displayName="" value="06/21/2006 12:00 AM" />

                                      <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\drivers\bthpan.sys" />

                                      <Setting id="Driver Provider" displayName="" value="Microsoft" />

                                      <Setting id="Driver Version" displayName="" value="10.0.14393.321" />

                                      <Setting id="Index" displayName="" value="0005" />

                                      <Setting id="INF" displayName="" value="bthpan.inf" />

                                      <Setting id="INF Section" displayName="" value="BthPan.Install" />

                                      <Setting id="Install Date" displayName="" value="Not Available" />

                                      <Setting id="Installed" displayName="" value="Yes" />

                                      <Setting id="IP Address" displayName="" value="Not Available" />

                                      <Setting id="IP Subnet" displayName="" value="Not Available" />

                                      <Setting id="Last Error Code" displayName="" value="Not Available" />

                                      <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                                      <Setting id="Last Reset" displayName="" value="12/03/2016 10:13 AM" />

                                      <Setting id="Location" displayName="" value="Not Available" />

                                      <Setting id="MAC Address" displayName="" value="xx" />

                                      <Setting id="Manufacturer" displayName="" value="Microsoft" />

                                      <Setting id="Net Connection ID" displayName="" value="Bluetooth Network Connection" />

                                      <Setting id="NetCfgInstanceId" displayName="" value="{F8811D79-637C-4D71-8B21-10C7C3A2D1EE}" />

                                      <Setting id="Number of VLANs" displayName="" value="0" />

                                      <Setting id="PNP Device ID" displayName="" value="BTH\MS_BTHPAN\6&amp;2EE266A5&amp;0&amp;2" />

                                      <Setting id="Port" displayName="" value="Not Available" />

                                      <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                                      <Setting id="Power Management Supported" displayName="" value="No" />

                                      <Setting id="Product Type" displayName="" value="Bluetooth Device (Personal Area Network)" />

                                      <Setting id="Service Name" displayName="" value="BthPan" />

                                      <Setting id="Status" displayName="" value="Enabled" />

                                      <Setting id="Team Name" displayName="" value="Not in a team" />

                                      <Setting id="Type" displayName="" value="Ethernet 802.3" />

                                      <Details id="Service Bindings" displayName="" value="">

                                          <Setting id="Client for Microsoft Networks" displayName="" value="" />

                                          <Setting id="File and Printer Sharing for Microsoft Networks" displayName="" value="" />

                                          <Setting id="Internet Protocol Version 4 (TCP/IPv4)" displayName="" value="" />

                                          <Setting id="Internet Protocol Version 6 (TCP/IPv6)" displayName="" value="" />

                                          <Setting id="Link-Layer Topology Discovery Mapper I/O Driver" displayName="" value="" />

                                          <Setting id="Link-Layer Topology Discovery Responder" displayName="" value="" />

                                          <Setting id="Microsoft LLDP Protocol Driver" displayName="" value="" />

                                      </Details>

                                  </Details>

                                  <Details id="Intel(R) Dual Band Wireless-AC 8260" displayName="" value="">

                                      <Setting id="Access Point" displayName="" value="84:1b:5e:a4:1e:8d" />

                                      <Setting id="Authentication" displayName="" value="WPA2-Personal" />

                                      <Setting id="Availability" displayName="" value="Running or Full Power" />

                                      <Setting id="Caption" displayName="" value="Intel(R) Dual Band Wireless-AC 8260" link="http://www.intel.com/content/www/us/en/search.html?keyword=Dual+Band+Wireless+AC+8260" />

                                      <Setting id="Channel" displayName="" value="6" />

                                      <Setting id="Cipher" displayName="" value="CCMP" />

                                      <Setting id="CoInstallers" displayName="" value="Netwuw04.dll,ClassCoInstallerEntryPointWU" />

                                      <Setting id="Connection Mode" displayName="" value="Auto Connect" />

                                      <Setting id="Default IP Gateway" displayName="" value="192.168.0.1" />

                                      <Setting id="DHCP Enabled" displayName="" value="Yes" />

                                      <Setting id="DHCP Lease Expires" displayName="" value="12/07/2016 05:57 PM" />

                                      <Setting id="DHCP Lease Obtained" displayName="" value="12/07/2016 04:57 PM" />

                                      <Setting id="DHCP Server" displayName="" value="192.168.0.1" />

                                      <Setting id="Driver" displayName="" value="Netwtw04.sys" />

                                      <Setting id="Driver Date" displayName="" value="07/09/2016 12:00 AM" />

                                      <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\DRIVERS\Netwtw04.sys" />

                                      <Setting id="Driver Provider" displayName="" value="Intel" />

                                      <Setting id="Driver Version" displayName="" value="19.20.0.6" />

                                      <Setting id="Index" displayName="" value="0002" />

                                      <Setting id="INF" displayName="" value="oem2.inf" />

                                      <Setting id="INF Section" displayName="" value="Install_MPCIEX_GENM2AENBT_8260_AC_2x2_HMC_WINT_64_AC" />

                                      <Setting id="Install Date" displayName="" value="Not Available" />

                                      <Setting id="Installed" displayName="" value="Yes" />

                                      <Setting id="IP Address" displayName="" value="192.168.0.89;fe80::fdac:c865:c2b0:88a0" />

                                      <Setting id="IP Subnet" displayName="" value="255.255.255.0;64" />

                                      <Setting id="Last Error Code" displayName="" value="Not Available" />

                                      <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                                      <Setting id="Last Reset" displayName="" value="12/03/2016 10:13 AM" />

                                      <Setting id="Location" displayName="" value="PCI bus 1, device 0, function 0" />

                                      <Setting id="MAC Address" displayName="" value="A4:34:D9:0F:2D:23" />

                                      <Setting id="Manufacturer" displayName="" value="Intel Corporation" />

                                      <Setting id="Net Connection ID" displayName="" value="Wi-Fi" />

                                      <Setting id="NetCfgInstanceId" displayName="" value="{52A67B73-B33D-4B71-B6A5-256CDB9032CC}" />

                                      <Setting id="Network Name" displayName="" value="Van#32" />

                                      <Setting id="Network Type" displayName="" value="Infrastructure" />

                                      <Setting id="Number of VLANs" displayName="" value="0" />

                                      <Setting id="PNP Device ID" displayName="" value="PCI\VEN_8086&amp;DEV_24F3&amp;SUBSYS_00108086&amp;REV_3A\B88A60FFFF8687B500" />

                                      <Setting id="Port" displayName="" value="Not Available" />

                                      <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                                      <Setting id="Power Management Supported" displayName="" value="No" />

                                      <Setting id="Product Type" displayName="" value="Intel(R) Dual Band Wireless-AC 8260" />

                                      <Setting id="Profile" displayName="" value="Van#32" />

                                      <Setting id="Radio Type" displayName="" value="802.11n" />

                                      <Setting id="Receive Rate" displayName="" value="144.4 Mbps" />

                                      <Setting id="Service Name" displayName="" value="Netwtw04" />

                                      <Setting id="Signal Strength" displayName="" value="99%" />

                                      <Setting id="State" displayName="" value="connected" />

                                      <Setting id="Status" displayName="" value="Enabled" />

                                      <Setting id="Team Name" displayName="" value="Not in a team" />

                                      <Setting id="Transmit Rate" displayName="" value="144.4 Mbps" />

                                      <Setting id="Type" displayName="" value="Ethernet 802.3" />

                                      <Details id="Service Bindings" displayName="" value="">

                                          <Setting id="Client for Microsoft Networks" displayName="" value="" />

                                          <Setting id="File and Printer Sharing for Microsoft Networks" displayName="" value="" />

                                          <Setting id="Internet Protocol Version 4 (TCP/IPv4)" displayName="" value="" />

                                          <Setting id="Internet Protocol Version 6 (TCP/IPv6)" displayName="" value="" />

                                          <Setting id="Link-Layer Topology Discovery Mapper I/O Driver" displayName="" value="" />

                                          <Setting id="Link-Layer Topology Discovery Responder" displayName="" value="" />

                                          <Setting id="Microsoft LLDP Protocol Driver" displayName="" value="" />

                                          <Setting id="QoS Packet Scheduler" displayName="" value="" />

                                      </Details>

                                      <Details id="Settings" displayName="" value="">

                                          <Setting id="*DeviceSleepOnDisconnect" displayName="Sleep on WoWLAN Disconnect" value="Disabled (0)" />

                                          <Setting id="*PacketCoalescing" displayName="Packet Coalescing" value="Enabled (1)" />

                                          <Setting id="*PMARPOffload" displayName="ARP offload for WoWLAN" value="Enabled (1)" />

                                          <Setting id="*PMNSOffload" displayName="NS offload for WoWLAN" value="Enabled (1)" />

                                          <Setting id="*PMWiFiRekeyOffload" displayName="GTK rekeying for WoWLAN" value="Enabled (1)" />

                                          <Setting id="*WakeOnMagicPacket" displayName="Wake on Magic Packet" value="Enabled (1)" />

                                          <Setting id="*WakeOnPattern" displayName="Wake on Pattern Match" value="Enabled (1)" />

                                          <Setting id="ChannelWidth24" displayName="802.11n Channel Width for 2.4GHz" value="Auto (1)" />

                                          <Setting id="ChannelWidth52" displayName="802.11n Channel Width for 5.2GHz" value="Auto (1)" />

                                          <Setting id="CtsToItself" displayName="Mixed Mode Protection" value="RTS/CTS Enabled (0)" />

                                          <Setting id="FatChannelIntolerant" displayName="Fat Channel Intolerant" value="Disabled (0)" />

                                          <Setting id="IbssTxPower" displayName="Transmit Power" value="4. Medium-High (75)" />

                                          <Setting id="IEEE11nMode" displayName="HT Mode" value="VHT Mode (2)" />

                                          <Setting id="MIMOPowerSaveMode" displayName="MIMO Power Save Mode" value="Auto SMPS (0)" />

                                          <Setting id="RoamAggressiveness" displayName="Roaming Aggressiveness" value="3. Medium (2)" />

                                          <Setting id="RoamingPreferredBandType" displayName="Preferred Band" value="1. No Preference (0)" />

                                          <Setting id="ThroughputBoosterEnabled" displayName="Throughput Booster" value="Disabled (0)" />

                                          <Setting id="uAPSDSupport" displayName="U-APSD support" value="Disabled (0)" />

                                          <Setting id="WirelessMode" displayName="Wireless Mode" value="6. 802.11a/b/g (34)" />

                                      </Details>

                                  </Details>

                                  <Details id="Intel(R) Ethernet Connection I219-LM" displayName="" value="">

                                      <Setting id="Availability" displayName="" value="Running or Full Power" />

                                      <Setting id="Caption" displayName="" value="Intel(R) Ethernet Connection I219-LM" link="http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Connection+I219+LM" />

                                      <Setting id="CoInstallers" displayName="" value="NicCo4.dll,NicCoInstallerEntry" />

                                      <Setting id="Default IP Gateway" displayName="" value="Not Available" />

                                      <Setting id="DHCP Enabled" displayName="" value="Yes" />

                                      <Setting id="DHCP Lease Expires" displayName="" value="Not Available" />

                                      <Setting id="DHCP Lease Obtained" displayName="" value="Not Available" />

                                      <Setting id="DHCP Server" displayName="" value="Not Available" />

                                      <Setting id="Driver" displayName="" value="e1d65x64.sys" />

                                      <Setting id="Driver Date" displayName="" value="08/13/2015 12:00 AM" />

                                      <Setting id="Driver Path" displayName="" value="C:\WINDOWS\system32\DRIVERS\e1d65x64.sys" />

                                      <Setting id="Driver Provider" displayName="" value="Intel" />

                                      <Setting id="Driver Version" displayName="" value="12.13.17.7" />

                                      <Setting id="ETrackID" displayName="" value="Not Available" />

                                      <Setting id="Index" displayName="" value="0000" />

                                      <Setting id="INF" displayName="" value="oem4.inf" />

                                      <Setting id="INF Section" displayName="" value="E156F.10.0.1" />

                                      <Setting id="Install Date" displayName="" value="Not Available" />

                                      <Setting id="Installed" displayName="" value="Yes" />

                                      <Setting id="IP Address" displayName="" value="Not Available" />

                                      <Setting id="IP Subnet" displayName="" value="Not Available" />

                                      <Setting id="Last Error Code" displayName="" value="Not Available" />

                                      <Setting id="Last Error Code Description" displayName="" value="Not Available" />

                                      <Setting id="Last Reset" displayName="" value="12/03/2016 10:13 AM" />

                                      <Setting id="Location" displayName="" value="PCI bus 0, device 31, function 6" />

                                      <Setting id="MAC Address" displayName="" value="98:E7:F4:27:89:F1" />

                                      <Setting id="Manufacturer" displayName="" value="Intel" />

                                      <Setting id="Net Connection ID" displayName="" value="Ethernet" />

                                      <Setting id="NetCfgInstanceId" displayName="" value="{0F7A34A2-6049-474E-B5FE-6FEC7766EB3C}" />

                                      <Setting id="Number of VLANs" displayName="" value="0" />

                                      <Setting id="NVM Version" displayName="" value="Not Available" />

                                      <Setting id="Part Number" displayName="" value="FFFFFF-0FF" />

                                      <Setting id="PNP Device ID" displayName="" value="PCI\VEN_8086&amp;DEV_156F&amp;SUBSYS_80FB103C&amp;REV_21\3&amp;11583659&amp;0&amp;FE" />

                                      <Setting id="Port" displayName="" value="Not Available" />

                                      <Setting id="Power Management Capabilities" displayName="" value="Not Available" />

                                      <Setting id="Power Management Supported" displayName="" value="No" />

                                      <Setting id="Product Type" displayName="" value="Intel(R) Ethernet Connection I219-LM" />

                                      <Setting id="Service Name" displayName="" value="e1dexpress" />

                                      <Setting id="Status" displayName="" value="Enabled" />

                                      <Setting id="Team Name" displayName="" value="Not in a team" />

                                      <Setting id="Type" displayName="" value="Ethernet 802.3" />

                                      <Details id="Service Bindings" displayName="" value="">

                                          <Setting id="Client for Microsoft Networks" displayName="" value="" />

                                          <Setting id="File and Printer Sharing for Microsoft Networks" displayName="" value="" />

                                          <Setting id="Internet Protocol Version 4 (TCP/IPv4)" displayName="" value="" />

                                          <Setting id="Internet Protocol Version 6 (TCP/IPv6)" displayName="" value="" />

                                          <Setting id="Link-Layer Topology Discovery Mapper I/O Driver" displayName="" value="" />

                                          <Setting id="Link-Layer Topology Discovery Responder" displayName="" value="" />

                                          <Setting id="Microsoft LLDP Protocol Driver" displayName="" value="" />

                                          <Setting id="QoS Packet Scheduler" displayName="" value="" />

                                      </Details>

                                      <Details id="Settings" displayName="" value="">

                                          <Setting id="*EnableDynamicPowerGating" displayName="%EnableDynamicPowerGating%" value="0 (0)" />

                                          <Setting id="*FlowControl" displayName="Flow Control" value="Rx &amp; Tx Enabled (3)" />

                                          <Setting id="*InterruptModeration" displayName="Interrupt Moderation" value="Enabled (1)" />

                                          <Setting id="*IPChecksumOffloadIPv4" displayName="IPv4 Checksum Offload" value="Rx &amp; Tx Enabled (3)" />

                                          <Setting id="*JumboPacket" displayName="Jumbo Packet" value="Disabled (1514)" />

                                          <Setting id="*LsoV2IPv4" displayName="Large Send Offload V2 (IPv4)" value="Enabled (1)" />

                                          <Setting id="*LsoV2IPv6" displayName="Large Send Offload V2 (IPv6)" value="Enabled (1)" />

                                          <Setting id="*NumRssQueues" displayName="Maximum Number of RSS Queues" value="2 Queues (2)" />

                                          <Setting id="*PMARPOffload" displayName="Protocol ARP Offload" value="Enabled (1)" />

                                          <Setting id="*PMNSOffload" displayName="Protocol NS Offload" value="Enabled (1)" />

                                          <Setting id="*PriorityVLANTag" displayName="Packet Priority &amp; VLAN" value="Packet Priority &amp; VLAN Enabled (3)" />

                                          <Setting id="*ReceiveBuffers" displayName="Receive Buffers" value="256 (256)" />

                                          <Setting id="*RSS" displayName="Receive Side Scaling" value="Enabled (1)" />

                                          <Setting id="*SpeedDuplex" displayName="Speed &amp; Duplex" value="Auto Negotiation (0)" />

                                          <Setting id="*TCPChecksumOffloadIPv4" displayName="TCP Checksum Offload (IPv4)" value="Rx &amp; Tx Enabled (3)" />

                                          <Setting id="*TCPChecksumOffloadIPv6" displayName="TCP Checksum Offload (IPv6)" value="Rx &amp; Tx Enabled (3)" />

                                          <Setting id="*TransmitBuffers" displayName="Transmit Buffers" value="512 (512)" />

                                          <Setting id="*UDPChecksumOffloadIPv4" displayName="UDP Checksum Offload (IPv4)" value="Rx &amp; Tx Enabled (3)" />

                                          <Setting id="*UDPChecksumOffloadIPv6" displayName="UDP Checksum Offload (IPv6)" value="Rx &amp; Tx Enabled (3)" />

                                          <Setting id="*WakeOnMagicPacket" displayName="Wake on Magic Packet" value="Enabled (1)" />

                                          <Setting id="*WakeOnPattern" displayName="Wake on Pattern Match" value="Enabled (1)" />

                                          <Setting id="AdaptiveIFS" displayName="Adaptive Inter-Frame Spacing" value="Disabled (0)" />

                                          <Setting id="AutoPowerSaveModeEnabled" displayName="Link Speed Battery Saver" value="Disabled (0)" />

                                          <Setting id="EEELinkAdvertisement" displayName="Energy Efficient Ethernet" value="On (1)" />

                                          <Setting id="EnablePME" displayName="Enable PME" value="Enabled (1)" />

                                          <Setting id="ITR" displayName="Interrupt Moderation Rate" value="Adaptive (65535)" />

                                          <Setting id="LinkNegotiationProcess" displayName="Legacy Switch Compatibility Mode" value="Disabled (1)" />

                                          <Setting id="LogLinkStateEvent" displayName="Log Link State Event" value="Enabled (51)" />

                                          <Setting id="MasterSlave" displayName="Gigabit Master Slave Mode" value="Auto Detect (0)" />

                                          <Setting id="ReduceSpeedOnPowerDown" displayName="Reduce Speed On Power Down" value="Enabled (1)" />

                                          <Setting id="SipsEnabled" displayName="System Idle Power Saver" value="Disabled (0)" />

                                          <Setting id="WaitAutoNegComplete" displayName="Wait for Link" value="Auto Detect (2)" />

                                          <Setting id="WakeOnLink" displayName="Wake on Link Settings" value="Disabled (0)" />

                                      </Details>

                                  </Details>

                              </Details>

                          </Details>

                      </SSU>

                      • 8. Re: Poor WiFi range and speed AC 8260
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello Melb-HP,

                        Please make sure you have applied the previous recommendations since they can help in your case: power plan settings, disable Bluetooth* and update AP firmware, 

                        Checking the SSU log, you are using 2.4 GHz channel 6, so there are a few changes you can apply in the advanced driver properties of the adapter (from Device Manager):

                        - 802.11n Channel Width for 2.4GHz: 20 MHz only
                        - Transmit Power: 5 Highest
                        - HT Mode: HT mode

                        If the issue persists, make sure you log in to your Access point and try changing to a different channel. Many access points use channel 6 by default and this may cause contention with other wireless networks.

                        As a side-note When attaching the SSU log it is not necessary to post the XML contents manually, it is better if you run the Scan with all sections, in the Review screen click "Next", then Save the information a file; after this you can add your reply to this thread and use the Advanced editor options to attach the resulting file to your post.

                        Regards,
                        Jonathan.

                        • 9. Re: Poor WiFi range and speed AC 8260
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Hello Melb-HP,

                          We have not seen any updates for this thread. Please let us know in case you require further assistance.

                          Regards,
                          Jonathan.

                          • 10. Re: Poor WiFi range and speed AC 8260
                            Codeplayer

                            I had similar issues, also Bluetooth LE devices not connecting if not near the card. The AC8260 m.2 has poor antenna connectors. See if your antenna cables have not become loose. Even if they seem connected at first glance, it might not be so. If you decide to tighten them yourself, be very careful. Breaking those connector makes the card unusable. If you don't have the expertise, please find a qualified professional!