Intel 530 HD Crashing when using flash-based browser video players

[SSerg13]

Feel like I'm wasting server space here...

Like the myriad of cases that somehow have gone completely unresolved (even though many will state that they are in fact solved when they're not) I too, have a huge problem with the Intel IGPU.

Mine's crashing everytime no matter what solution I try, and I am getting the infamous "Display driver failed to start, blah blah blah" This is 5 seconds in after going full screen on a video in my browser (Chrome).

(trust me, I'VE TRIED THEM ALL: manually installing the non-oem driver after a clean install from DDU, installing the OEM driver, messing with the XMP settings in BIOS, updated BIOS although somehow the VBIOS didn't [and have tirelessly looked into how to actually update that although I doubt that's it since in a similar case someone here tried that and it didn't do anything], etc, you get the picture)

and I honestly don't know what to do. I also tried the sticky here. Nothing.

Specs:

Alienware 17 R3

i7 6820HK

32 GB RAM

Nvidia GTX 980m

Nvidia GTX 1080 on Graphics Amp

The Grand Tour has started and this idiotic bug is seriously impeding my enjoyment here! I seriously have no idea what to do now. Yesterday I actually disabled the Intel graphics because apparently the Microsoft basic display driver is somehow superior and won't crash when streaming browser-based videos on my tv.

Thanks for reading my rant.

EDIT:

Well whaddaya know. Edge doesn't do this at all. There's a bandaid....

[idata]

Hello aevus87:

Since you already installed driver 4542 and the problem remains, we can now try an older driver version, because the problem could be related to it. On the link below you will find driver 4463 and the beta driver 4444, please try one first and if the problem remains try the other one: 4463:https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 4444: https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 Could you please provide a link or links in order for us to be able to test the videos you are watching? Even though you mentioned you already installed the graphics driver prpvoded by Alienware, if the drivers above do not work, then try the following: http://www.dell.com/support/home/us/en/4/product-support/product/alienware-17-r3/drivers/advanced http://www.dell.com/support/home/us/en/4/product-support/product/alienware-17-r3/drivers/advanced Any questions, please let me know. Alberto

[idata]

Hello aevus87:

I just wanted to check if the information posted above was useful for you and if the problem was resolved or if it still persists? Any questions, please let me know. Alberto

[SSerg8]

As with the majority of posts here, different drivers do absolutely nothing.

I'm trying to watch my series from www.amazon.com from their prime video section. But this also pertains to YouTube.com

I immediately regret getting a laptop with an Intel iGPU. Complete POS to be honest. I'm tired of not being able to view simple flash based videos because of the idiocy of Intel of somehow not being able to fix this idiotic problem.

Oh and that whole "Edge" fix is now gone. Nothing seems to work. I guess I'm asking too much of the pathetic little iGPU.

And by the way, before anyone suggests even older drivers, I've had this laptop since April of this year and none of your drivers have worked. It's clear I'm not the only one and I have now contacted my lawyer since this is ridiculous. I have started a poll here as well. There either is a substantial programming error here or your product simply doesn't work.

[idata]

Hello aevus87777:

First of all we wanted to apologize for any type of inconvenience you might have experienced in trying to install the Intel drivers. For us the feedback from all of the peers in our communities is very important, so we will now review and start an investigation on your case in order to better assist you. Any questions, please let me know. Alberto

[idata]

Hello aevus87777:

I just wanted to let you know that I just received some updates from the investigation we are currently doing on your case. At this point we need to gather more details about this problem: Did the PC work fine before or the problem happened since day one? If you get in the BIOS and disable the Intel onboard graphics and only use the graphics for the video card, does the problem still persists? Please fill the fowllowing chart with as much details as possible: /thread/77761 https://communities.intel.com/thread/77761 Please install the SSU tool (System Support Utility): You will be able to download it on the following link: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Once you do that, the tool will allow you to save the information as a file, so, once you save it, please also attach it to this thread, in order for us to see it. And finally, right click anywhere on the desktop and look for the option: Intel® HD Graphics control panel, once you open that, choose "options and support", then select "information center", and then choose where it says "file" at the bottom, you will get a text file, please attach it to this thread, so we can verify it. Let me apologize for any type of inconvenience, is just that we need all the information to continue with the investigation and research to better assist you in trying to find a possible solution for this problem. Any questions, please let me know. Alberto

[idata]

Hello aevus87777:

I just wanted to check if you saw the information we requested on the previous post, that information will be really useful for us to better assist you and to provide the most accurate information. Any questions please let know. Alberto