Bullet 2.85 benchmarks crash OpenGL

[Stefan3D]

Description

Provide a detailed description of the issue

Switching between the different benchmarks in pre-compiled demo crashes OpenGL

Unhandled exception at 0x585007E0 (ig8icd32.dll) in App_BulletExampleBrowser_vs2010.exe: 0xC0000005: Access violation reading location 0x15B75000.

> ig8icd32.dll!585007e0() Unknown

[Frames below may be incorrect and/or missing, no symbols loaded for ig8icd32.dll]

ig8icd32.dll!58500d25() Unknown

ig8icd32.dll!584bcfcd() Unknown

ig8icd32.dll!584be2af() Unknown

App_BulletExampleBrowser_vs2010.exe!0144edf8() Unknown

App_BulletExampleBrowser_vs2010.exe!0144ee8e() Unknown

App_BulletExampleBrowser_vs2010.exe!014d1220() Unknown

App_BulletExampleBrowser_vs2010.exe!013f50b6() Unknown

App_BulletExampleBrowser_vs2010.exe!0160ed67() Unknown

kernel32.dll!74e78694() Unknown

ntdll.dll!77c0015e() Unknown

ntdll.dll!77c0012e() Unknown

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%): x

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Acer Aspire E5-571G

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

NVIDIA Optimus

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel) EFP = External Flat Panel (Monitor you plug in)

LFP

How much memory [RAM] in the system (see note2 below).

8 GB

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

n/a

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_1616&SUBSYS_09401025&REV_09

PCI\VEN_8086&DEV_1616&SUBSYS_09401025

PCI\VEN_8086&DEV_1616&CC_030000

PCI\VEN_8086&DEV_1616&CC_0300

<p style="margin-...

[idata]

Hello Stefan3D,

In regard to your concern, I will duplicate your issue. Once that I have any further result I will reply to you as soon as possible.Regards,Angie

[idata]

Hello Stefan3D,

Thank you for your valuable time,I am still investigating your case. I will reply to you as soon as I have further details.Best regards,Angie

[idata]

Hello Stefan3D,

I do apologize for the delay on my reply.I have not been able to replicate your issue. I will try a second time and as soon as I have additional information I will let you know my findings.Best regards,Angie

[idata]

Hello Stefan3D,

I do apologize for the delay on my reply.I have not been able to get any results with the test environment of your issue.Could you please confirm the "benchmark" you are using?I am looking forward to hearing from you.Best regards,Angie

[Stefan3D]

I deleted config file 0_Bullet3Demo.txt

So it starts with "basic example" again

Then i selected "3000 boxes"

then "Raycast"

I re-checked with the new driver build 4568 Intel released today, issue persists.

Similar call stack as before (with different offsets of course)

Unhandled exception at 0x5CB31ACE (ig8icd32.dll) in App_BulletExampleBrowser_vs2010.exe: 0xC0000005: Access violation reading location 0x14CCC000.

> ig8icd32.dll!54841ac0() Unknown

[Frames below may be incorrect and/or missing, no symbols loaded for ig8icd32.dll]

ig8icd32.dll!54842005() Unknown

ig8icd32.dll!547fd56d() Unknown

ig8icd32.dll!547fe84f() Unknown

App_BulletExampleBrowser_vs2010.exe!00e9edf8() Unknown

App_BulletExampleBrowser_vs2010.exe!00e9ee8e() Unknown

App_BulletExampleBrowser_vs2010.exe!00f21220() Unknown

App_BulletExampleBrowser_vs2010.exe!00e450b6() Unknown

App_BulletExampleBrowser_vs2010.exe!0105ed67() Unknown

kernel32.dll!@BaseThreadInitThunk@12 () Unknown

ntdll.dll!__RtlUserThreadStart() Unknown

ntdll.dll!__RtlUserThreadStart@8 () Unknown

[idata]

Hello Stefan3D,

Thanks for your reply.At this moment I have not been able to replicate the test with the same results.In the meantime I would like you to please try to complete the same benchmark with the following drivers:https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210 Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]Version: 15.40.28.4501 (Latest)https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210 Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]Version: 15.40.25.4463 (Previously Released)https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210 Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]Version: 15.40.10.4300 (Previously Released)Also, I would like to confirm if you are able to provide me the direct link of the benchmark you are using? To make sure that we are on the same page.Please run the test with those drivers, and please let me know if the issue persists.Hope I can hear from you soon.Best regards,Angie

[Stefan3D]

Direct download: https://github.com/bulletphysics/bullet3/releases/download/2.85.1/bullet-2.84_vr_win32_executable.zip https://github.com/bulletphysics/bullet3/releases/download/2.85.1/bullet-2.84_vr_win32_executable.zip

I have attached a log from the Windows step recorder.

I'll test older drivers later...

[idata]

Hello Stefan3D,

Thanks for the information.I would like to kindly remind you that this is an English Support forum.Since it is a test with important steps, could you please reply to me with the information in English, in order to complete a faster investigation.Please let me know your findings.Best regards,Angie

[idata]

Hello Stefan3D,

All the information that you have provided.I would like to confirm if you will be ale to provide me with the results of the previous test in English?Hope I can hear from you soon.Best regards,Angie

[Stefan3D]

Yeah, i had to install an english language package for Windows.

I've attached the english log from the problem screen recorder.

[idata]

Hello Stefan3D,

Thank you very much for your patience.Could you please provide me the results of the IPDT test:https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Intel® Processor Diagnostic ToolAll the information provided is very appreciated.Best regards,Angie

[Stefan3D]

The IPDT tool is not http://developer.download.nvidia.com/devzone/devcenter/gamegraphics/files/OptimusRenderingPolicies.pdf NVIDIA Optimus aware

Inspite of showing Intel GPU in the main window it uses GeForce GPU in graphics tests window.

Therefore you have to create an app profile in the NVIDIA control panel.

I guess same thing will happen on AMD hybrid rigs, i have none handy though.

[idata]

Hello Stefan3D,

I do apologize for the delay on my reply.In order to continue with the research, could you please download:https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU- Intel® Extreme Tuning Utility (Intel® XTU)Please run this test and the benchmark that comes within.In addition, at the following link, you will be able to find a video from another of our customers that will guide you on how to switch your graphics, in order on how to test only the NVIDIA graphics.https://www.youtube.com/watch?v=MWUxboU7Zwg How to use Switchable GraphicsIf is is possible, please let me know the results you get with the 2 testing tools I have provided you with, and the benchmark you were previously running, with NVIDIA graphics only.Just as a friendly reminder, please provided with the following details:

1. Intel® XTU results with the Hybrid graphics

If it is possible:

1. Intel® XTU with NVIDIA graphics
2. Intel® Processor Diagnostic Tool with NVIDIA graphics
3. The results of the bullet-2.84 with NVIDIA only

Please let me know your findings. I am looking forward to hearing from you.Regards,Angie

[Stefan3D]

XTU and IPDT pass all tests with both GPUs

bullet-2.84 used to work with NVIDIA two months ago.

This week i installed latest beta GeForce driver and now it crashes as well.

Looks more like an application issue now. I'll try to contact the developer...

[idata]

Hello Stefan3D,

Thanks for your reply.Could you please provide me with the results of each test that you run?Also, could you please provide me with the link of the driver that you have downloaded?I am looking forward to hearing from you.Regards,Angie

[Stefan3D]

Here you go:

http://nvidia.custhelp.com/app/answers/detail/a_id/4260 NVIDIA 375.95 (working driver from original test)

https://developer.nvidia.com/vulkan-driver NVIDIA 376.66 (crashes)

https://downloadmirror.intel.com/26504/eng/win64_154032.4568.zip Intel 4568 (also pushed now via Windows update)

NB in the last 2 months i have installed misc. Windows Insider builds which might distort the results.

[idata]

Hello Stefan3D,

Thank you very much for the information provided.I will continue with the investigation.As soon as I have further outcomes I will let you know.Kind regards,Angie

[idata]

Hello Stefan3D,

Thank you for your patience.We are still working on the investigation.I will inform you once that I have any additional detail.Best regards,Angie

[idata]

Hello Stefan3D,

I would like to inform you that we are still working on this.In the meantime, can you please let me know if you were able to get in touch with the developer?Regards,Juan Carlos

[Stefan3D]

Meanwhile there is an update: https://github.com/bulletphysics/bullet3/releases/tag/2.86 Release Bullet 2.86 with pybullet for robotics, deep learning and VR

No pre-compiled binaries, so i build them myself and now the benchmarks appear to be stable.

I let the example browser run a dozen times, no crash.

If you compare the screenshot to the first one, you will notice that the actual raycasting is visible now.

Whatever was broken seems to have been fixed from application side.