8 Replies Latest reply on Dec 29, 2016 2:41 PM by Intel Corporation

    Intel (R) HD Graphics 5500 crashes automatically. Tried everything.

    DiegoEscalante

      A couple of times a week my Intel (R) HD Graphics 5500 crashes automatically. The brightness keys stop working and when I open Windows Edge, the zoom is in 105%, when normally I use it in 125. I've tried uninstalling the device in device mangers as well as looking for any updates. When reinstalled, it works completely fine but eventually it crashes again. Does anybody know what could I do?