2 Replies Latest reply on Nov 14, 2016 2:51 PM by Intel Corporation

    dc2500cc reboot issue

    michad

      Hi,

      i have an issue with a dc2500cc board: if i shutdown it from a linux client (halt or shutdown -h now or soft-off via power-button) it alway reboots after a few seconds. Only by pressing power-button for more then 5 seconds the board is going off without rebooting.

      The BIOS is updated to CC0040 version. With an older version (0036?) i did not have this problem, but wake on LAN or wake from S5 state does not work, so i have updated the BIOS.

      Can someone help me get the board in the S5 state without rebooting..

       

      Thanks

      Michael

        • 1. Re: dc2500cc reboot issue
          N.Scott.Pearson

          There may simply be no remedy for this issue. You can disable all of the wake events for S5 in BIOS Setup, but this may not stop it from happening. Since the board is long past its End-Of-Life date and since Intel has exited the Desktop Boards business, no BIOS updates will be seen. All you can do it downgrade the BIOS to the version that did not have this problem.

           

          Sorry, that's all I can do for you,

          ...S

          • 2. Re: dc2500cc reboot issue
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello:
             
            Thank you very much to N. Scott Pearson for the comments provided previously.
             
            To michad:
             
            I just wanted to confirm the above information as correct, for this case the best thing to do will be to go back to the previous BIOS version that was working without problems.
             
            Remember that Intel does not test and validate Intel® boards on Linux; however we know that a lot of NUC owners are using it successfully on many different Linux distros.
            So, at this point the best thing to do will be to access your Linux distro's website and forums for peer assistance with this issue at:
             
            http://ubuntuforums.org/
             
            Any questions, please let me know.
             
            Alberto