11 Replies Latest reply on Jan 10, 2017 1:16 PM by Intel Corporation

    Processor J4205 NOT movies 3DBD ISO

    ivan2000

      Why J4205 processor does not work 3DBD ISO ?
      System - Windows 10-64.
      TotalMedia Theatre 6 and Power DVD 16 is not active 3D mode.
      This 3DBD ISO is working on processors N3150 and N3700 very well.
      Thank you.

        • 1. Re: Processor J4205 NOT movies 3DBD ISO
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello ivan2000,

          In regard to your concern, after a research, I was able to confirm that your processor Intel® Pentium® Processor J4205 does not support 3D.

          You can confirm this detail at the following link with the official specifications from Intel®:

          Intel® Pentium® Processor J4205

          Under Graphics Specifications, you will see: Intel® InTru™ 3D Technology    No

          Also, I was able to confirm for Power DVD the processor does not meet the minimum requirements for the 3D format, you can confirm the requirements for Power DVD at the following link:

          https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=power+dvd+system+requirements

          If you would like to confirm why you are not able to run 3D format with your current processor, my recommendation it is to contact the direct developer of the programs:

          Technical Support/Program Developer for Totalmedia Theatre: http://www.arcsoft.com/support/technical-assistant.html

          Technical Support/Program Developer for PowerDVD: http://www.cyberlink.com/support/index.html

          I am looking forward to heard from you.

          Kind regards,
          Angie

          • 2. Re: Processor J4205 NOT movies 3DBD ISO
            DenisDA

            But Intel® Celeron® Processor N3150 http://ark.intel.com/ru/products/87258/Intel-Celeron-Processor-N3150-2M-Cache-up-to-2_08-GHzdoesn't support this technology too, but 3DBD ISO plays with normal 3D Framepacking!!! Problem in the current drivers

            • 3. Re: Processor J4205 NOT movies 3DBD ISO
              ivan2000

              engineers "experts" Intel
              you are a very bad experts in processors.

              .
              Ordinary users have confirmed that the 3D-ISO is working on J4205 processor.
              Simply output 3D-ISO port should be DVI (via HDMI 2.0 does not work).

              Study the technical parameters of the processors to be funny.

              .

              shame you

              • 4. Re: Processor J4205 NOT movies 3DBD ISO
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello ivan2000,

                One important detail that will be useful for you; the DVI might not work due that the bandwidth supported it is limited.

                I would like to continue with a research in order to help you, could you please reply with the following information:
                                                                                                                                                                                                                                                                                           

                CategoryQuestionsAnswers (N/A if not applicable)
                DescriptionProvide a detailed description of the issue 
                Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
                  
                    
                Always (100%):
                   Often (51-99%):
                   Sporadic (20-50%):
                   Very Sporadic (<20%):
                Hardware (HW)Brand and Model of the system. 
                Hybrid or switchable graphics system?
                   ie Does it have AMD or NV graphics too?
                 
                Make and model of any Displays that are used to see the issue (see note2 below).
                   LFP = Local Flat Panel (Laptop panel)
                   EFP = External Flat Panel (Monitor you plug in)
                 
                How much memory [RAM] in the system (see note2 below). 
                Provide any other hardware needed to replicate the issue.
                   ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
                 
                Hardware Stepping (see note1 below). 
                Software (SW)Operating System version (see note2 below). 
                VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”. 
                Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below). 
                SW or Apps version used to replicate the issue. 
                ConfigurationsSingle display, clone, or extended (see note2 below). 
                Display resolution & refresh rate setting of each display (see note2 below). 
                AC or DC mode, i.e. is power cable plugged in or not? 
                How to reproPlease provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
                   A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
                  
                     

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                Every detail will be very appreciated. 

                Best regards,
                Angie

                • 5. Re: Processor J4205 NOT movies 3DBD ISO
                  ivan2000

                  it turned out that after a thorough check:
                  - HDMI - 3D ISO - does not work
                  - DVI - 3D ISO work, OK ( DVI-through adapter HDMI. )

                  .

                  it is confirmed by many users.

                  .

                  ISO is working on a 3D J4205 processor.
                  CPU utilization of 50%.
                  Why in the specification indicates that no processor J4205 - No 3D support?
                  This deters many buyers.

                  • 6. Re: Processor J4205 NOT movies 3DBD ISO
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hello ivan2000,

                    Thanks for your reply.

                    I will continue with the investigation of your concern.

                    As soon as I have further details I will reply to you.

                    Regards,
                    Angie

                    • 7. Re: Processor J4205 NOT movies 3DBD ISO
                      ivan2000

                      repeat

                      Why in the specification indicates that no processor J4205 - No 3D support?
                      This deters many buyers.

                      .

                      Many users use the J4205 processor - HTPC and media player.
                      Users looking specification, there is no support for 3D, they refuse to purchase.
                      I ask you to correct specification of the processor J4205 and processor - N3150, N3700, N3050,

                      and to put this issue at the highest level, that they might know your leadership on this issue.

                      Set in the specification - InTru™ 3D - YES

                      .
                      Let AMD envy you))))

                      • 8. Re: Processor J4205 NOT movies 3DBD ISO
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello ivan2000,

                        In regard to your concern, we are investigation the scenario with your concern.

                        In the mean time at the following link, you will be able to confirm the specification for the processors ( J4205, N3150, N3700, N3050):

                        http://ark.intel.com/compare/87257,87261,87258,95591

                        Also, I have added an attachment with the information of the 3D features details.

                        Could you please provide us with the information or a link where you were able to confirm that those processors support the 3D format?

                        This information will be really appreciated for our investigation.

                        Regards,
                        Angie

                        • 9. Re: Processor J4205 NOT movies 3DBD ISO
                          ivan2000

                          Hello.
                          I do not know how you prove.
                          you can check it on any computer with these processors.
                          install ArcSoft TotalMedia Theatre software or CyberLink PowerDVD 10.
                          record the movie in BD3D-ISO and open those programs mentioned above.
                          you will see that everything works.
                          .
                          I realized that there is no Intel® InTru ™ 3D Technology - hardware support.
                          you can specify state that Intel® InTru ™ 3D Technology - software is supported.
                          This greatly helps users to do this.

                          • 10. Re: Processor J4205 NOT movies 3DBD ISO
                            Intel Corporation
                            This message was posted on behalf of Intel Corporation

                            Hello ivan2000,

                            Thank you for all the information provided.

                            We will work on an extensive investigation in regard to all the details that you have mentioned. As soon as we have further details, we will let you know.

                            Best regards.
                            Angie

                            • 11. Re: Processor J4205 NOT movies 3DBD ISO
                              Intel Corporation
                              This message was posted on behalf of Intel Corporation

                              Hello ivan2000,

                              Thank you very much for your feedback, it is really appreciated.

                              Best regards,
                              Angie.