After using the translate feature, I was able to find out you are having issues with a driver installation, getting an unknown error.
In order to better assist you with this, I would like to gather up some important information from your system, please check steps below.
1. What is the driver version you are using? (if possible, provide a download link)
2. Please create and attach the Intel SSU report to your answer (this puts the important information together, which was mentioned above).
How can you get this report?
-Download the utility
-Scan your system with the utility
-Export the report (hit next and then save the .xml file) and attach it to your answer with the advanced editor option (reply button and then check upper right corner)
Hope I can hear from you soon.