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i cant full screen in my laptop, im using windows 10 , and Intel Irish Pro Graphics 5200....

FFitr
Beginner
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im using intel irish pro graphics 5200 and windows 10, but i cant change to full screen mode in my game, i was trying everything like update my driver, and change the resolution,

thanks, hope you can help me....

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idata
Employee
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Hello DraceShino:

 

 

On the following link you will find the latest version of the graphics driver for the Intel® irish pro graphics 5200, please try that driver, it is version 4501:

 

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81493 https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81493

 

 

What is the name of the game?

 

 

What is the model of the processor?

 

 

What is the model of the laptop?

 

 

Any questions, please let me know.

 

 

Alberto

 

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FFitr
Beginner
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What is the name of the game?

All of my game

What is the model of the processor?

Intel® Core™ i7 4720HQ 2.6 GHz (6M Cache, up to 3.6 GHz)

What is the model of the laptop?

Asus ROG GL552JX

And this is the screenshot of my graphics

I was trying to update my driver, but nothing change...

please help !!!

thanks

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idata
Employee
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Hello DraceShino:

 

 

Thank you very much for that information.

 

 

Please try the following driver, this is the driver provided by ASUS, look for VGA and install the latest one:

 

 

https://www.asus.com/in/ROG-Republic-Of-Gamers/ROG-GL552JX/HelpDesk_Download/ https://www.asus.com/in/ROG-Republic-Of-Gamers/ROG-GL552JX/HelpDesk_Download/

 

 

Also, the processor actually works with Intel® HD Graphics 4600, as you can confirm in here:

 

 

http://ark.intel.com/products/78934/Intel-Core-i7-4720HQ-Processor-6M-Cache-up-to-3_60-GHz?q=Intel® Core™ i7-4720HQ Processor (6M Cache, up to 3.60 GHz)

 

 

We tested different games using that graphics controller and they worked fine, so could you please provide the name of the games or a few of them so we can do further research on them?

 

 

When you watch videos are you able to see them using full screen?

 

 

Any questions, please let me know.

 

 

Alberto

 

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FFitr
Beginner
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I m sorry sir,

i think you have take a look for my video problem :

https://drive.google.com/file/d/0B-e0CHI7OjGIZDVNUnN3UTRiYzA/view?usp=sharing VID20161117231305.mp4 - Google Drive

thanks before

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idata
Employee
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Hello DraceShino:

 

 

Thank you very much for providing the video it will be very useful for us to better assist you.

 

 

Since we already tried driver 4501 and the driver from ASUS and the problem still persist, the next thing we will try now will be to try to replicate the issue.

 

 

In order for us to be able to do that, please try to provide as much details as you can on the following chart:

 

CategoryQuestionsAnswers (N/A if not applicable)DescriptionProvide a detailed description of the issue Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")</span>Always (100%):

 

Often (51-99%):

 

Sporadic (20-50%):

 

Very Sporadic (<20%):</td>Hardware (HW)Brand and Model of the system. Hybrid or switchable graphics system?

 

ie Does it have AMD or NV graphics too? Make and model of any Displays that are used to see the issue (see note2 below).  LFP = Local Flat Panel (Laptop panel)

 

EFP = External Flat Panel (Monitor you plug in) How much memory [RAM] in the system (see note2 below). Provide any other hardware needed to replicate the issue.

 

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc Hardware Stepping (see note1 below). Software (SW)Operating System version (see note2 below). VBIOS (video BIOS) version. This can be found in "information page" of CUI (right click on Desktop and se...
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FFitr
Beginner
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idata
Employee
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Hello DraceShino:

 

 

Thank you very much for providing that information, it will be very helpful for us to further assist you.

 

 

But also we need the information requested on the chart posted previously, so if you could please provide that and a list of a couple of games that are not working we will appreciate that.

 

 

Also, based on the report it says the driver 4256, please un-install that driver manually and try to install the driver 4501 manually.

 

 

Un-install graphics driver manually:

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html

 

 

Install graphics driver manually:

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

 

Driver 4501:

 

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81493 https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81493

 

 

If the problem remains, please try the following driver from ASUS, it is version 5443, please install it manually as well:

 

 

https://www.asus.com/in/ROG-Republic-Of-Gamers/ROG-GL552JX/HelpDesk_Download/ https://www.asus.com/in/ROG-Republic-Of-Gamers/ROG-GL552JX/HelpDesk_Download/

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
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Hello DraceShino:

 

 

I just wanted to check if you saw the information we are requesting above and if you tried to install the graphics drivers manually?

 

 

Any questions, please let me know.

 

 

Alberto

 

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