This message was posted on behalf of Intel Corporation
Good to hear from you again. Thank you for the picture.
Please bear in mind that you are currently using a low power processor, supporting 4k video but it will require more than 4GB of memory to get the best 4k video experience.
I need the following information:
The memory part number or memory size.
I am sorry to hear you are still having issues. What Allan was trying to say is that this processor does support HEVC but the system you have requires more RAM and this is because the on-board graphics uses Shared Memory which is different than Dedicated Memory. The NVidia Cards use Dedicated memory. So this is the reason why Allan advised to use more RAM.
Here is some information about the dedicated Graphics and on board Graphics:
I am sorry for the misunderstanding.
One more time, there's nothing wrong with the amount of the RAM/VRAM (Dedicated/Shared). That's only the lack of your knowledge.
Well, I found what was the real issue:
H.264 4K 24fps 100mbps: http://phota.me/6hAi.png (Smooth)
H.265 4K 30fps 80mbps: http://phota.me/gQvg.png (Smooth)
H.264 4K 60fps 50mbps: http://phota.me/0Agv.png (Not Smooth)
H.265 4K 60fps 80mbps: http://phota.me/SMqJ.png (Not Smooth-Corrupted colors)
As you see, 4K doesn't even touch 1GB of VRAM and Braswell can't handle any 4K 50/60fps, no wonder since Intel makes the worst graphic cards in the world.
Thanks for reply. I tried to play with Windows 10's Movies & TV and seems working fine except those remaining corrupted colors:
I couldn't find the latest driver for Braswell too, the existing one is old: