5 Replies Latest reply on Nov 21, 2016 7:59 AM by Intel Corporation

    nuc6i7kyk Thunderbolt to DP>HDMI adapter not working


      Hi All,


      I've tried using this USB 3 type c to DP Female adapter https://www.amazon.co.uk/gp/product/B01982X1HO/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1 and it does not work, it does not detect the monitor and the monitor stays off.

      My HDMI port and mini DP works but not the Thunderbolt to HDMI adapter plug, I've tried 3 different cables which I know work.


      Is there a setting in BIOS I need to modify?

      I only installed Windows 7 yesterday and grabbed ALL the latest drivers from the intel website for it, including BIOS so EVERYTHING is up to date.



      Do I have an incompatible adapter?

      Can someone recommend me one which is gaurunteed to work?



      I am trying to set up a triple monitor display and can only get 2 to work