13 Replies Latest reply on Dec 8, 2016 9:32 AM by Intel Corporation

    Intel HD Graphics Card 4000 - Unable to change resolution of 2nd monitor connected via USB to VGA adaptor


      Hi there,


      I plugged in a 2nd extension monitor via USB - VGA adaptor, updated the Intel Graphics Card driver and got the monitor to work only on 800 x 600.


      For some reason I am unable to change the resolution as this is greyed out.




      I swapped over with the other monitor and both have the same effect, thus leading me to conclude that this problem only exists for the 2nd monitor.


      Can someone help?  1 of my monitor is plugged into the VGA socket, the other is plugged into the USB - VGA adaptor.