4 Replies Latest reply on Nov 15, 2016 2:29 PM by Intel Corporation

    The problem in driver for processor i3-6098p with Windows 7 x64

    Mazurik_Igor

      The problem in driver for processor i3-6098p with Windows 7 x64.

      Installation successful but bugs in running

       

      Hardware:

      1. MB: Gigabyte GA-H110M-S2PV v.1.0 (testing with both BIOS F2 (prodaction) and after update to F3)

      2. CPU: Intel Core i3-6098P

      3. MEM: Team Group Inc. 8Gb DDR4 2133; CL 15-15-15-36

      4. HDD: WD Blue WD10EZEX 1.0TB

       

      SofwWare:

      1. Microsoft Windows 7 Ultimate x64

      2. .Net Framework 4.5

      3. Drivers Pack for Motherboard by Gigabyte

       

      I spent 3 tests:

      1. with Intel HD Graphics Driver from MB Drivers Pack

      2. with downloading from site intel.com (https://downloadcenter.intel.com/ru/product/93366/Intel-Core-i3-6098P-Processor-3M-Cache-3-60-GHz-)

      3. with Intel tools "Intel Driver Update Utility"

       

      In all tests driver was installed successful without errors and in hardware list I can see "Intel(R) HD Graphics 510"

      Screenshot_1.png

      In all tests have some problems:

      1. After installing graphic driver and reboot PC automatically start system tools WinSAT. But WinSAT crashes with offer send report to Microsoft about crash. Then OS start normally. Windows Aero works normally.

      2. If run Intel Graphics Control Panel and closed then Control Panel crashes

      3. If run Windows game like Soliter or MineSweeper or similar then game crashes with message "not found suitable graphics device" (translate from russian).

      4. In display properties window on tabs "troubleshooting" button "Change settings" disabled and hardware acceleration control disabled

      How to resolve this problem?

      Screenshot_2.png