Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Display driver error

idata
Employee
‎10-31-2016 07:08 PM
1,203 Views

https://postimg.org/image/71olkqp9d/ https://postimg.org/image/71olkqp9d/

I am getting the issue in the picture above. The display splits into 4 parts. How do i fix this? It usually occurs after a windows 10 update (now disabled) last time it was after restarting the laptop after a itunes update.

 

How do i fix this?

 

I had to take a picture of my screen as a screenshot results in a normal display. also using a HDMI to another screen shows it as normal.

 

Laptop is a HP ENVY 6 1113-TX.

 

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idata
Employee
‎11-01-2016 07:11 AM
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In regard to your computer specifications, it does not seem to have an Intel® graphics controller.

 

The graphics card included on your computer is AMD Radeon HD 7670M. I would recommend contacting HP support for assistance on this issue.

 

 

http://support.hp.com/us-en/ Contact HP support

 

 

Allan.
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