7 Replies Latest reply on Nov 13, 2016 8:20 PM by Intel Corporation

    Intel(R) Ethernet Connection I217-V Connection consistently dropping


      I'm trying to narrow down a connectivity issue with my ethernet adapter. I have an Intel(R) Ethernet Connection I217-V ethernet adapter connected to a Linksys RE6500 wireless extender. I've verified the Linksys has a full connection. The originating wireless AC signal is coming from an AT&T (Pace) 5268AC Residential Gateway. The machine is on Windows 10 64-bit with latest Anniversary Update.


      Every so often at random, the connection drops and resets. I haven't been able to nail down a pattern that causes it, but it seems to happen mostly when browsing the web or connecting remotely via VNC. What's odd is that when I had it connected to an ASUS RT-AC68U via ethernet cable, it never dropped the connection, which leads me to believe it's an issue with the Linksys. I've got an open ticket with them right now, but to be sure, I want to make sure there isn't anything on my ethernet adapter settings I need to configure in order for it to work with the RE6500. Below are screenshots of the configuration and driver version, which seems to be the latest as far as I can tell.


      All Power Management options are turned off on this tab:

      No changes to the below settings have been made. All are set to the defaults:

      I saw a few other posts where people had issues with the connection dropping, but there didn't seem to be any resolution to it. I welcome any and all assistance!