I have been trying to submit a CPU service request for several days. Every time I click submit I get the following message.
Intel Customer Support Service Request Management is unavailable. We are actively working to resolve the system issue.
We apologize for any inconvenience this may cause and appreciate your patience.
- Intel Customer Support Team
I am sorry to hear that you had issues with the online warranty service.
I just checked and I noticed that you have interacted with our chat agents and got a warranty replacement for your Intel® processor.
Thank you for your feedback.