Solved: HDD 10Tb not recognized in server SR2612UR

AAlek14 · ‎10-26-2016

I have server SR2612UR with 12 SAS/SATA slots. 12 hdd slots connected to RAID RS25AB080 using active midplane (SAS Active Midplane Brd TCA-00277-01-C)

I insert HDD HUH721010AL5204 (10Tb) and it not recognized. Other HDD's work well.

Where is the problem?

idata · ‎10-27-2016

Hello,

To answer your question, if different drives are working on the RAID controller without any problems; we can determine there is a compatibility issue with the 10 TB drive. By the time that this board was released, the drives validated for it were 3 TB maximum size. The validated hardware for the board can be found here for your convenience:

http://www.intel.com/content/www/us/en/support/boards-and-kits/000006908.html Tested Memory and Hardware List for the Intel® Server Board S5520UR Family

View solution in original post

idata · ‎10-27-2016

Hello,

To answer your question, if different drives are working on the RAID controller without any problems; we can determine there is a compatibility issue with the 10 TB drive. By the time that this board was released, the drives validated for it were 3 TB maximum size. The validated hardware for the board can be found here for your convenience:

http://www.intel.com/content/www/us/en/support/boards-and-kits/000006908.html Tested Memory and Hardware List for the Intel® Server Board S5520UR Family