Thank you for joining the Intel Communities.
I would like to gather up some useful information from your system in order to better assist you, this can be easily done with a tool Intel has!
What is the tool and where can I download it?
It is called Intel® System Support Utility
Here is where to download it and how to proceed afterward.
-Download the utility
-Scan your system with the utility
-Export the report (hit next and then save) and attach it to your answer with the advanced editor option (reply button and then check upper right corner)
Hope I can hear from you soon :)
Thank you very much for the information provided!
I noticed that you have outdated drivers, so lets start by updating them by following these intructions
-Access the device manager (Windows key + X then select device manager)
-Look for Display Adapters, right click on both Intel and NVIDIA, then uninstall both drivers
-Make sure you select the checkmark "Delete the driver software for this device"
-Reboot the system and install Intel drivers first, then NVIDIA
Here you can download the drivers to be used:
About the external link: NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
In case you find issues while installing Intel HD Graphics 4600 drivers, please disconnect the system from the internet and follow this procedure: http://intel.ly/1PdmvLd
Please give it a try, and let us know how it went.