Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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GPU performance driver

EEvel
Beginner
3,101 Views

Hello, I need to actualize GPU performance, for using the Illustator. So I need to download and install the newest driver for it. Where can I find and what to do? Thanks, EvelínaG

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AlHill
Super User
1,652 Views

For what processor and operating system? Which graphics do you have?

Doc

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EEvel
Beginner
1,652 Views

My processor is - Intel(R) Core(TM) i3-4010 CPU @ 1.70 GHz / RAM memory 4.00 GB / 64 bit´s operating system, processor for the platform x64.

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AlHill
Super User
1,652 Views

Which i3-4010? 4010U or 4010Y? And, which operating system? Windows 7, Windows 10, Windows 8.x?

I Suspect i3-4010U and HD Graphics 4400. If so, you can find drivers here for your operating system.

http://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-for-4th-generation-intel-processors/intel-hd-graphics-4400.html Intel® HD Graphics 4400

Doc

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EEvel
Beginner
1,652 Views

Yes, it is 4010U, o.s. Windows 8.1

My problem is, that when I am using Illustrator, it write me on the start: Software drivers of at least one graphic card are not actual. If you want to use function GPU performance, actualize your software drivers to the latest version and then restart the Illustrator. And I am working without it, because I did not find the right driver I can download and solce this problem, then it is saying to me that I have not enough RAM memory...

I do not know what to do at all, so please, help me to find some easiest way. thanks

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AlHill
Super User
1,652 Views

Use the 64-bit driver (exe) here to update your graphics: https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36 https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-

Regarding your RAM, how much memory do you have in your laptop? What is the model and manufacturer of your laptop?

Also, before upgrading your graphics driver, make certain that you have a backup of your data.

Doc

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EEvel
Beginner
1,652 Views

Thanks, but I tried it before and it wrote me - Error: A customized computer manufacturer driver is installed on your computer. The Intel® Driver Update Utility is not able to update the driver. Installing a generic Intel® driver instead of the customized computer manufacturer driver can cause technical issues. Contact your computer manufacturer for the latest driver for your computer.

So I do not know. How can i get premission to install thid driver?

I have laptop Toshiba Satellite Z30-A-12Z.

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idata
Employee
1,652 Views

Hello Evelína ,

 

 

 

That error comes up because your computer manufacturer customizes the drivers that run Intel® components on your machine. You might lose functions and cause other technical issues by installing the Intel® drivers.

 

 

See list of http://www.intel.com/support/oems.htm manufacturer support websites.

 

 

If you want to risk losing functionality and causing other technical issues, you can install the Intel driver and work around this error by first uninstalling the manufacturer's driver, then installing the Intel driver.

 

 

Please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html?wapkw=intel+display+audio Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver

 

 

Follow the steps http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*

 

 

Caution: Intel supplies generic versions of its graphics drivers for general purposes, but the computer manufacturer can change the features, incorporate customizations, or make other changes to the graphics driver software or software packaging. To avoid any potential installation incompatibilities, Intel recommends that you first check with your computer manufacturer and use the driver software it provides.

 

 

 

Best regards,

 

 

 

Ivan.

 

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