This message was posted on behalf of Intel Corporation
Hello lukechit ,
I am sorry to hear you are having issues with the fan of your Intel® NUC Kit NUC5CPYH.
We can certainly assist you with that!
Please reach us over the phone, chat or email to get this handled.
North America: Phone Number: 1-916-377-7000
Monday - Friday
7:00 AM to 5:00 PM (Pacific Time)
Chat (desired) or email: http://www.intel.com/content/www/us/en/support/contact-support.html?iid=intelfb
Please let me know how it goes