This message was posted on behalf of Intel Corporation
Hello PBzeer ,
I am sorry to hear you are having issues with your Intel® NUC Kit NUC5i3RYH and the Dock.
Please try the following:
1. Connect only the display/monitor to the dock, and test it out
2. If it works, start adding one device at the time
3. Try to access the BIOS with the monitor connected directly to the NUC (no dock)
Some information that is required from my end:
A. Intel SSU report
B. The driver versions (last 4 digits) that have been tested on the system
How to get the SSU report?
-Download the utility
-Scan your system with the utility
-Export the report (hit next and then save) and attach it to your answer with the advanced editor option (reply button and then check upper right corner)
Additionally, please note Intel does not recommend using adapters or in this case docking station to set their devices, since we cannot assure they will work with the unit.
Hope I can hear from you.
Turned out to be a ghost monitor was the problem. Not sure how ctrl+alt+del changed which monitor to view (when I only have one), but once I got the wallpaper up, was able to navigate to screen resolution page with the mouse and made this monitor the only one showing the desktop, and I'm good to go.