Please try installing the latest Beta driver, you can download it here:
I suggest you to uninstall the old driver first and then install the Beta driver please see Uninstalling the Intel® Graphics Driver
Once the driver is uninstalled please install the Beta driver manually, please see How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*
Thanks for replying. You've already asked me to install the latest driver in another thread I created, the one about staircase artifacts. It can't be that the solution to every problem lies in uninstalling the previous version of a driver and reinstalling the new one. Please read once more the description of my problem in the first post. Thanks.
I’m sorry medwatt and thank you for the information, I will really appreciate if you can fill out the information at the following link and then you can post it here to better assist you:
I will appreciate if you can post a video about it, if it is possible if not that will be understandable.
Thanks for trying to help out. I've recorded a video on my smartphone.
The video on the left is a youtube video and is being played on a web browser. The video on the right is a file from my computer and is being played by a video player. As you can see from the video below, changing the settings on the Intel HD Graphics Control Panel only changes things on the video being played by the video player, and not by the web browser. I hope I've now clearly described the issue.
Answers (N/A if not applicable)
Provide a detailed description of the issue
Changing the video settings on the Intel Graphics control panel doesn't work on videos being streamed via web browsers. See the video I uploaded in post 4.
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Very Sporadic (<20%):
Brand and Model of the system.
Lenovo Thinkpad P50
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
Hybrid: Intel HD Graphics 530 + Nvidia Quadro M1000M
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 10 Pro x64
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Chrome (browser); Potplayer (video player)
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
Look at the video I provided in post 4.
Yes, I understand your issue, when you make changes on the Intel® HD Graphics Control Panel, the changes are made only on the video that you watch on your computer but it does not make any changes on the YouTube video.
Please allow me to investigate on this issue, once I get results I will post it here.
There is a new driver that you can try, you can download it here:
If the problem persists, would you please attach the reports with this latest graphics version 188.8.131.5242?
Intel SSU (System Support Utility):
Download Intel® System Support Utility
- Download the utility
- Run the exe and select 'Scan'
- Save and include as an attachment int he Intel Community Forum
Report for Intel® Graphics Drivers follow the steps here:
- Click on the “Start Menu” -> Type “DxDiag” -> Press “Enter” -> Wait for the DirectX Diagnostic Tool to finish loading
- In the DirectX Diagnostic Tool, click “Save All Information” -> Save the file DxDiag.txt
- Include DxDiag.txt as an attachment in the Intel Community Forum
- Click on the “Start Menu” -> Type “cmd” -> Then a command shell window will open
- In the command shell, type “dispdiag -out %homepath%\Desktop\DispDiag-Intel-Issue.dat” -> The command shell will output something similar to “Dump File: C:\Users\[username]\DispDiag-########-######-#####-#####.dat”
- Locate the .dat file on your desktop and include DispDiag-Intel-Issue.dat in the Intel Community Forum