How do I get Intel Graphics application to work on streamed videos ?

[CChad1]

I have a Skylake CPU that has an Intel 530 GPU. My new laptop has IPS panel and I feel videos look a bit dark and slightly over-saturated. The overall brightness of the display is at a comfortable level; only videos look darker than what I like. I have been able to overcome this issue by making some changes in the Intel driver's application. There's a section called "Video" where I can adjust global video settings such as brightness, contrast, hue etc. The changes I've made are in effect in all the video players I've tested. Videos are now a little brighter and less saturated than before. The problem I'm facing is that the changes I've made are ignored or not enforced when playing/streaming videos through web browsers like Chrome/Firefox. As I consume a lot of video content daily, this is a real issue for me. Is there something I can do for the changes I've made in the Intel driver's s to be enforced by web browsers when streaming/playing videos ?

PS: I've tried enabling hardware acceleration in Chrome, but it didn't make a difference.

[idata]

Hello medwatt,

Please try installing the latest Beta driver, you can download it here:https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- I suggest you to uninstall the old driver first and then install the Beta driver please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html?wapkw=intel+display+audio Uninstalling the Intel® Graphics Driver Once the driver is uninstalled please install the Beta driver manually, please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1* Regards, Ivan

[CChad1]

Hello,

Thanks for replying. You've already asked me to install the latest driver in another thread I created, the one about staircase artifacts. It can't be that the solution to every problem lies in uninstalling the previous version of a driver and reinstalling the new one. Please read once more the description of my problem in the first post. Thanks.

[idata]

I'm sorry medwatt and thank you for the information, I will really appreciate if you can fill out the information at the following link and then you can post it here to better assist you:

/thread/77761 https://communities.intel.com/thread/77761 I will appreciate if you can post a video about it, if it is possible if not that will be understandable. Ivan.

[CChad1]

Thanks for trying to help out. I've recorded a video on my smartphone.

The video on the left is a youtube video and is being played on a web browser. The video on the right is a file from my computer and is being played by a video player. As you can see from the video below, changing the settings on the Intel HD Graphics Control Panel only changes things on the video being played by the video player, and not by the web browser. I hope I've now clearly described the issue.

[idata]

Thank you for the video, could you please fill out the information from the link above when you have a chance, attach the Intel® SSU file, the Dxdiag and the report that you can get from the http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html Report for Intel® Graphics Drivers

Thanks, Ivan

[CChad1]

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Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Changing the video settings on the Intel Graphics control panel doesn't work on videos being streamed via web browsers. See the video I uploaded in post 4.

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p> 

Always (100%):X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Lenovo Thinkpad P50

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

Hybrid: Intel HD Graphics 530 + Nvidia Quadro M1000M

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)<td style="padding: 0 5.4pt; bord...

[CChad1]

So, have you been able to understand the issue I'm facing ?

[idata]

Yes, I understand your issue, when you make changes on the Intel® HD Graphics Control Panel, the changes are made only on the video that you watch on your computer but it does not make any changes on the YouTube video.

Please allow me to investigate on this issue, once I get results I will post it here. Thanks, Ivan

[idata]

Hello medwatt,

There is a new driver that you can try, you can download it here:https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88345 https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88345 If the problem persists, would you please attach the reports with this latest graphics version 15.45.10.4542?Intel SSU (System Support Utility): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility

1. Download the utility
2. Run the exe and select 'Scan'
3. Save and include as an attachment int he Intel Community Forum

Report for Intel® Graphics Drivers follow the steps here:http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html DxDiag Instructions:

1. Click on the "Start Menu" -> Type "DxDiag" -> Press "Enter" -> Wait for the DirectX Diagnostic Tool to finish loading
2. In the DirectX Diagnostic Tool, click "Save All Information" -> Save the file DxDiag.txt
3. Include DxDiag.txt as an attachment in the Intel Community Forum

DispDiag Instructions:

1. Click on the "Start Menu" -> Type "cmd" -> Then a command shell window will open
2. In the command shell, type "dispdiag -out %homepath%\Desktop\DispDiag-Intel-Issue.dat" -> The command shell will output something similar to "Dump File: C:\Users\[username]\DispDiag-# -# -# -# .dat"
3. Locate the .dat file on your desktop and include DispDiag-Intel-Issue.dat in the Intel Community Forum

Regards, Ivan.

[idata]

Hello medwatt,

I have sent you a private message.Ivan.

[CChad1]

Thanks, Ivan. I tried what your suggested and it worked. Am I allowed to share the procedure here ?

[idata]

Hello,

I have sent you a private message.Thanks,Ivan.