2 Replies Latest reply on Oct 27, 2016 1:55 PM by Intel Corporation

    my ssd can not be detected

    mohsenghomi

      I have an intel ssd . connected it by dongle to my hp laptop . copy some files on it and it worked for some dayes . after it didnt detected . i changed the cables , connect it to laptop without dongle .

      it cant detected in bios and windows . when I want to install windows , again it cant be detected .

      it can not detected at all EVEN I CONNECTED IT TO ANOTHER LAPTOP

      please help me

        • 1. Re: my ssd can not be detected
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Mohsenghomi,

          We understand your  SSD is no longer detected by BIOS or Windows*. Could you please let us know what is the model of SSD you have?
          Also, it seems you have tried several troubleshooting steps with no success, for that we suggest you to please get in contact with our support department.

          Please let us know.

          Regards,
          NC                                                                                                                                  

          • 2. Re: my ssd can not be detected
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello Mohsenghomi,

            We would like to know if you were able to get in touch with our support department or if you have any other question? We will be waiting for your response.

            Regards,
            NC