Did anything specific - driver update, BIOS update, etc. - happen just prior to this issue appearing?
If any BIOS updates were installed, it is possible that the type of remote being supported was changed. Go into BIOS Setup (Visual BIOS) and verify that it is set correctly.
If any driver updates were installed, I would try reinstalling the CIR driver (download from Intel's site, NOT Windows Update!).
Hope this helps,
Thank you for the reply.
Nothing had been updated on the system besides the standard Windows updates, which could very likely be the cause of the problem. As I mentioned, I had hoped to try to use one of the system Restore Points but unfortunately they do not go back before the issue started to occur.
I had thought about something in the BIOS may have inadvertently changed, but I couldn't see anything at all related the infrared component. I did notice there was a newer BIOS version for the NUC, which I installed (this was after the issue started), but it did not correct the issue.
And I did try the CIR driver directly from Intel's site (and definitely not from Windows Update. I have NEVER trusted the drivers from Windows Update).
The only option I have left is to try a reinstall of the OS itself. Which I'm still hoping to avoid for such a minor annoyance.
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Thank you very much to N. Scott Pearson for information posted previously.
To un-install the current CIR driver and install it again is actually the next thing to do, on the following link you will find the CIR driver:
Also, you mentioned you did the BIOS update to the latest version which is: 0042, just in case, on the link below you will find the instructions of how to do a BIOS update using the F7 method, and the .BIO file needed to do it, if that is the BIOS version currently installed, then you do not need to do it again:
Instructions to do a BIOS update using the F7 method:
.BIO file 0042:
Besides that, you also said that the problem started after the Windows updates, so, if you are able to make it work properly again, then to disable Windows updates might be a good thing to do, on the following link you will be able to see how to do that:
NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Any questions, please let me know.