1 Reply Latest reply on Oct 18, 2016 11:17 AM by dany_at_intel

    Why a client that previously was able to connect to a standalone hub, but after both moved to a new network, the client cannot connect to the hub anymore?

    rruan

      I installed Intel Unite standalone version on a PC, then installed the Unite client on a laptop. I was able to connect from the laptop to the hub PC using wireless network provided by a wireless router that both hub and client devices connected to. However after I moved both the hub and the client to a new network, the client cannot connect to the hub any more. I uninstalled the client software from the laptop and reinstalled from the hub using http://<new hub IP address>/download, still couldn't connect. I was able to ping the hub IP address from the laptop. Please share any insight of what might be the cause of this issue and any advice to troubleshoot. Thank you.