8 Replies Latest reply on Oct 28, 2016 8:39 AM by davidfi01

    2nd Gen SR300 Does NOT Install properly

    davidfi01

      I am having trouble installing brand new SR300 on Windows 10 Anni Update on NUK6i7kyk with 32 gb ram.

       

      1) Msft camera errors with:

       

      2) Gotomeeting shows this:

       

       

      If SR300 depth is used, however, it works if RGB camera is selected.

       

      3) I had to install the creative labs driver package as the intel driver and sdk do not install properly.  The intel driver terminates with an error 1603.

       

      4) When I reboot there is an unknown driver in device manager.

       

      5) according to the notes on the creative website, 3 intel imaging devices should be installed, the RGB camera, the depth camera and a "virtual camera". The Intel realsense camera sr300 virtual camera does NOT install.

       

      Has anyone been able to load and run the intel package and sdk?

       

      Please help.

       

      D