What version of Windows are you using?
This is what is required to install and use the utility:
- A broadband Internet connection is required to use this utility.
- Operating system requirements for installation: This application installs on Windows* 7, Windows* 8, Windows* 8.1, and Windows® 10.
- We recommend that you perform a Windows update to bring your operating system up to date with the latest .NET.
Make sure you have the latest Intel® Management engine installed.
You can see more information here:
Download Intel® Security Unifier