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Hello.
I have some problem with official driver(HD graphics 530).
After driver installation in Windows 7 explorer.exe constantly crashes.
After driver deleting ,the problem disappears...
The driver is official ,i install it using intel auto driver installer.
Crash information(sory,windows is on russian)
"
Сигнатура проблемы:
Имя события проблемы: BEX64
Имя приложения: explorer.exe
Версия приложения: 6.1.7600.16385
Отметка времени приложения: 4a5bc9bb
Имя модуля с ошибкой: igdumdim64.dll_unloaded
Версия модуля с ошибкой: 0.0.0.0
Отметка времени модуля с ошибкой: 57acf4d2
Смещение исключения: 000007fee638f450
Код исключения: c0000005
Данные исключения: 0000000000000008
Версия ОС: 6.1.7600.2.0.0.256.1
Код языка: 1049
Дополнительные сведения 1: 6a93
Дополнительные сведения 2: 6a93ec070c57ff61e819b269e1a095c3
Дополнительные сведения 3: a98d
Дополнительные сведения 4: a98da086aa143361ac26963773801c91
Ознакомьтесь с заявлением о конфиденциальности в Интернете:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0419
Если заявление о конфиденциальности в Интернете недоступно, ознакомьтесь с его локальным вариантом:
C:\Windows\system32\ru-RU\erofflps.txt
"
what should I do? how i can to fix the problem ?
driver version : 20.19.15.4501
sorry for illiterate english
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the problem is solved,after updating windows.
YOU NEED TO INSTALL WINDOWS 7 NEWEST UPDATES.
I hope someone is helped by my answer
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the problem is solved,after updating windows.
YOU NEED TO INSTALL WINDOWS 7 NEWEST UPDATES.
I hope someone is helped by my answer
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Hello giorgi18178,
Thank you for sharing you outcome, I am sure this will help a lot of users in the community.
If there is something I can help you with, let me know.
Regards,
Amy.
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