10 Replies Latest reply on Oct 26, 2016 10:02 AM by Intel Corporation

    No fan, hot stick - STCK1A32WFC

    elliotts

      Brand new device. Installed Windows 10 Pro 32 bit.

       

      Noticed with this device, and others, the fan never turns on.

       

      BIOS is up-to-date, so don't suggest it as a solution. I've done the BIOS and reinstalled Windows 10 Pro 32bit twice.

       

      Is there a way to manually turn the fan on?

       

      We have 12 of these sticks and cannot keep them on for long periods of time (for displays).

       

      They always shutdown on their own or appear to freeze. My guess is they're getting hot and the fans do not work. I've placed them below the TV to avoid high temps, but the stick still gets hot.

       

      Suggestions?