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1. Use bootable USB with Windows 10 to boot. If don't have one, you can easy prepare it. Download Media Creation Tool from here: Windows 10 .
2. Insert the bootable USB into NUC USB socket and depress power button. While Intel logo appears, press F10 to enter boot menu. Chose boot from USB.
3. After Windows menu appears, chose repair windows.
Thank you for those two suggestions.
I actually have two monitors connected to the NUC.
I tried it with each one alone in each of the two ports and still nothing - no logo or anything. So no opportunity to see Intel Logo or boot menu.
I removed all non essential peripherals - webcam, sound, printer.
The NUC is still dead - apart from the blue light.
So, I go away to check the warranty status - still good.
I find the original packaging. Great.
One last try - I power it on and IT WORKS PERFECTLY. Boots up and completes Windows Update.
I do a restart again. Perfect.
I re-attach all the peripherals and do several more restarts. All perfect.
What do I conclude? I am delighted and very worried!!!! Comments welcome!!!!!
This message was posted on behalf of Intel Corporation
Hello popmorgan ,
I am really glad to hear you were able to fix the issue!
If you happen to encounter yourself with it again, do not hesitate to reach us over the phone, chat or email to check warranty options
Thank you, peers for the collaboration and funny picture Scott! Very IT guy thingy?
Hope you guys have a great day.