1 2 Previous Next 22 Replies Latest reply on Nov 23, 2016 10:35 AM by Intel Corporation

    2nd Gen SR300 (VF0810) Not Compatible with Intel® RealSense™ Depth Camera Manager (SR300) and Win10 Anniversary Update

    gamo62

      I received the 2nd gen SR300 which is actually a Creative VF0810. The first gen is a VF0800. The 3D part of the cam will not work on Windows 10 Anniversary Update. It freezes after the first frame. Creative has been contacted, and I was advised that the issue lies with the Intel® RealSense™ Depth Camera Manager (SR300) which is incompatible with the 2nd gen cam and the AU. Also, the drivers are from June and July, with this camera coming out after that.

      So, if you're on the AU and are having issues, there lies your problem. Intel has not released an updated kit since February of 2016. The regular non 3D cam works fine, as does the audio.

       

      Here is a link to download the audio software for the 2nd gen.

      http://support.creative.com/downloads/download.aspx?nDownloadId=13754

       

        1 2 Previous Next