Intel HD 530, i5 6400

MMont21 · ‎10-10-2016

Hi,

I have a problem with my built PC, it's running normally for a while after when I start a video or application contains video it's restarting immediately without any messages or notifications. it could work for 30 minutes or 2 hours but after could restart.

Installed latest video driver from Intel website and windows is up to date.

Reinstalled windows.

OS: Windows 10 x64

CPU: Intel i5 6400 LGA1151

GPU: integrated in CPU Intel HD 530

RAM: 16GB

MB: GA-H110TN

HDD: 1TB

Please if you have any ideas what the problem let me know.

idata · ‎10-11-2016

Hello IntelByIntel:

Even though you mentioned you installed the latest driver, please try the following, it is version 4530, it is a Beta driver:

https://downloadcenter.intel.com/download/26305/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26305/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

Also, we can try the graphics driver from Gigabyte, look for VGA:

http://www.gigabyte.com/products/product-page.aspx?pid=5880# dl http://www.gigabyte.com/products/product-page.aspx?pid=5880# dl

Also, there is a BIOS version for your board, it was released on 2016/05/05, not sure if that is the current version that is on it, but a BIOS update will be a good thing to do:

http://www.gigabyte.com/products/product-page.aspx?pid=5880# bios http://www.gigabyte.com/products/product-page.aspx?pid=5880# bios

Another option will be to use the Microsoft drivers, you can installed those by doing a Windows update.

Any questions, please let me know.

Alberto

idata · ‎10-19-2016

Hello IntelByIntel:

I just wanted to check if the information posted previously was useful for you and if you need further assistance or the problem was resolved?

Any questions, please let me know.

Alberto