8 Replies Latest reply on Oct 11, 2016 8:53 AM by Intel Corporation

    intel 750 SSD 黄色指示灯闪烁

    Avrahx

      intel 750 SSD 400G,黄色指示灯闪烁,接口类型为PCIe 3.0 X4。

      运行过程中最高温度为37℃,NAND Bytes Written 为 67701,Host Bytes Written 为 37164

      通过isdct show -nvmelog errorinfo 显示的信息如下:

      - Error Information Log CVCQ551500E7400AGN -

      Number of errors : 1

       

      通过isdct show -nvmelog smarthealthinfo 显示的信息如下:

      - SMART and Health Information CVCQ551500E7400AGN -

      Available Spare Normalized percentage of the remaining spare capacity available : 100

      Available Spare Threshold Percentage : 10

      Available Spare Space has fallen below the threshold : False

      Controller Busy Time : 0x0

      Critical Warnings : 0

      Data Units Read : 0x3D43E2

      Data Units Written : 0x2528EC

      Host Read Commands : 0x033EB487

      Host Write Commands : 0x022C13A8

      Media Errors : 0x0

      Number of Error Info Log Entries : 0x01

      Percentage Used : 0

      Power Cycles : 0x2F

      Power On Hours : 0x0120

      Media is in a read-only mode : False

      Device reliability has degraded : False

      Temperature - Celsius : 28

      Temperature has exceeded a critical threshold : False

      Unsafe Shutdowns : 0x0D

      Volatile memory backup device has failed : False

       

      请问怎么解决这个问题,以及还需要哪些更加准确的信息?

        • 1. Re: intel 750 SSD 黄色指示灯闪烁
          database64128

          我来了,表示围观 

          • 2. Re: intel 750 SSD 黄色指示灯闪烁
            database64128

            周六周日没人回复的,耐心等待一下吧。

            • 3. Re: intel 750 SSD 黄色指示灯闪烁
              parsec

              TRANSLATION:

              Intel 750 SSD 400G, yellow LEDs flash, interface types for PCIe 3.0 X4.

              During operation a maximum temperature of 37degrees centigrade, NAND Bytes Written for the 67701,Host Bytes Written for 37164

              By isdct show-nvmelog ErrorInfo shows the following information:

              - Error Information Log CVCQ551500E7400AGN -

              Number of errors : 1

              By isdct show-nvmelog smarthealthinfo display information as follows:

              - SMART and Health Information CVCQ551500E7400AGN -

              Available Spare Normalized percentage of the remaining spare capacity available : 100

              Available Spare Threshold Percentage : 10

              Available Spare Space has fallen below the threshold : False

              Controller Busy Time : 0x0

              Critical Warnings : 0

              Data Units Read : 0x3D43E2

              Data Units Written : 0x2528EC

              Host Read Commands : 0x033EB487

              Host Write Commands : 0x022C13A8

              Media Errors : 0x0

              Number of Error Info Log Entries : 0x01

              Percentage Used : 0

              Power Cycles : 0x2F

              Power On Hours : 0x0120

              Media is in a read-only mode : False

              Device reliability has degraded : False

              Temperature - Celsius : 28

              Temperature has exceeded a critical threshold : False

              Unsafe Shutdowns : 0x0D

              Volatile memory backup device has failed : False

              Please tell me how to solve this problem, and what also needs more accurate information?

               

              I'm sorry, but when you to said in your other posts, you are "waiting patiently" for a reply, when you post three times on the same day, that is not patient. The day you posted, October 8, is Saturday in the USA, and many people, including the Intel forum moderators, are enjoying a day off. They also don't work on Sunday.

               

              You said the yellow LED flashes on your Intel 750 SSD. I have an Intel 750 SSD, and the yellow LED flashes on and off on it too. There are four LED indicators on an Intel 750 AIC SSD. LED 1 flashes amber when there is IO activity. That is normal, it means the SSD is reading and writing. No error has occurred.

               

              I know you think that the information you posted shows there is an error, but that is not correct. Nothing in that data shows an error of any kind.

               

              The word "False" means something is not true. It did not happen. So let's look at the details in this log entry:

               

              Available Spare Space has fallen below the threshold : False   You have not run out of spare space. Not a problem, not an error.

               

              Critical Warnings : 0  A Warning is less than an error, a warning means watch out, a problem might happen. How many of these? Zero.

               

              Media Errors : 0x0 The SSD has zero errors with the storage media.

               

              Media is in a read-only mode : False The SSD has not reached the end of the life of its NAND, and is working normally.

               

              Device reliability has degraded : False The device does not have degraded reliability, it is working normally.

               

              Temperature - Celsius : 28

               

              Temperature has exceeded a critical threshold : False Temperature has never been to high on this SSD. It has never over heated.

               

              Unsafe Shutdowns : 0x0D The SSD has had 13 (0xD) unsafe shutdown events. That is not an error. Why did you do 13 unsafe shutdowns?

               

              Volatile memory backup device has failed : False The capacitors used to flush the DRAM memory on a power failure event are working fine.

               

              No errors shown in this information. There is one entry in the Error Info Log, that is THIS INFORMATION. It only contains information that there are no errors.

               

              What is the error you are worried about in this information? You have not shown us anything that shows any errors.

              • 4. Re: intel 750 SSD 黄色指示灯闪烁
                database64128

                你把黄色指示灯闪烁的图片发出来给他看看吧。

                • 5. Re: intel 750 SSD 黄色指示灯闪烁
                  Avrahx

                  Thank you for your reply.

                  I'm sorry that i post two times on the same day,and i know October 8, is Saturday in the USA,and many people are enjoying a day off.

                  But that not mean i‘m not patient.I posted my threads in both the Chinese forum and the SSD sub-forum but I didn't aware that they both count.

                  The user manual says that blinking yellow light signals there's an issue and I am not sure what's going wrong.Or that is just normal and I'm just thinking too much?

                  I thought that SMART and Health Information would provide some help but apparently it does not.

                  I want to know if there's any more information I can provide to help identify the problem.

                  LED说明.jpg

                   

                  • 6. Re: intel 750 SSD 黄色指示灯闪烁
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hello  Avrahx,

                    We understand you would like to verify why one of the LED is flashing yellow, according to the logs provided, we don't see anything wrong with your drive, as user Parsec already replied back to you.

                    It will be important to determine which is the LED that flashes yellow or amber, please let us know if it is the LED 1 or the LED 3.

                    Regards,
                    NC

                    • 7. Re: intel 750 SSD 黄色指示灯闪烁
                      Avrahx

                      Well,it's next to the LED 4 ,so i suppose it should be the LED 3.

                      • 8. Re: intel 750 SSD 黄色指示灯闪烁
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello Avrahx,

                        Thanks for confirming the information, in this case what we suggest you is to create a ticket in the following link, you may want to try the chat support or online service request.

                        Regards,
                        NC