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Intel Graphics Driver Causes Bad Game Performance

AAhme22
Beginner
2,243 Views

I have just realized an important problem. "Intel Graphics Driver" causes screen tearing and performance problems. (Especially for latest games, Forza Horizon 3 etc.)

 

Problem is : https://www.youtube.com/watch?v=JW4t3b5pWlw https://www.youtube.com/watch?v=JW4t3b5pWlw (Watch after 1:40)

If i remove my Intel Graphics Driver with DDU,(Display Driver Uninstaller) problem does not exist anymore. But, if i install the Intel Graphics Driver, this problem is happening again.

 

i7-4710HQ (Latest)

 

GTX 970M (372.90 Latest)

 

8 GB DDR3 RAM

 

240GB SSD + 1TB HDD All drivers are updated. All settings are "Maximum performance"
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7 Replies
AAhme22
Beginner
1,380 Views

Update: Disabling Intel GPU from device manager, fixes this problem. I think this problem is releated with Intel/Nvidia inconsistency.

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CCris2
New Contributor II
1,380 Views

Hi @Nebulaxis,

Can you check what is the load of the first core of the CPU when you play with igpu active ?

I don't have this game, but I think it is microsoft problem with CPU load balancing . I saw on videos that people fixed the problem by disabling game to run on core 0.

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AAhme22
Beginner
1,380 Views

Core 0 was %100. This is known issue for Forza Horizon 3. Yes, i set the affinity (Unchecked the Core 0) but did not work.

My problem is not releated with CPU. Because disabling the Integrated Intel GPU fixes the problem. And also, this problem only occurs on 1080p. Other resolutions are working fine.

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CCris2
New Contributor II
1,380 Views

Well, I think it is still an error in windows on CPU load balancing, and another in directx (this is causing your problem). So still ms fault.

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idata
Employee
1,380 Views

Hello Nebulaxis ,

 

I am sorry to hear you are having issues while playing this game!

 

Would like to gather up some information in order to further assist you.

 

Intel SSU report

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

-Download the utility

 

-Scan your system with the utility

 

-Export the report (hit next and then save) and attach it to your answer with the advanced editor option (reply button and then check upper right corner)

Additionally, if not done already, I recommend reporting this issue in the Game's forums: http://forums.forzamotorsport.net/turn10_topics92_Forza-Horizon-3-Support----PC.aspx http://forums.forzamotorsport.net/turn10_topics92_Forza-Horizon-3-Support----PC.aspx

 

Hope I can hear from you soon.

 

Regards,

 

Esteban C
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idata
Employee
1,380 Views

Hello Nebulaxis,

I would like to verify if you were able to create the report from your system.

Please let me know.

Regards,

 

Esteban C
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idata
Employee
1,380 Views

Hello Nebulaxis,

I was wondering, were you able to get a fix for this issue?

Please let me know.

Regards,

 

Esteban C
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