12 Replies Latest reply on Oct 24, 2016 3:46 PM by Intel Corporation

    I am getting BSOD. storport.sys, iaStorA.sys and iaStorF.sys

    herresykkel

      Ever since this summer I've gotten BSOD almost once a day. The system reboots and then all is good, but now I have grown tired of it.

      DRIVER_IRQL_NOT_LETT_OR_EQUAL (storport.sys)

      KERNEL_SECURITY_CHECK_FAILURE

      DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys and iaStorF.sys)

       

      I noticed that the Intel System Identification Utility did not pick up the motherboard:

      ASUS P9X79

      After some google searches I've found out that the chipset (Intel C600 Series Chipset SATA AHCI Controller) might be the problem.

      When I tried to update it with the Intel(R) Driver Update Utility 2.6 I got "unknow error".

       

      Could the error be from the major windows 10 update this summer?

      Can you please help?

       

      Intel System Identification Utility Reference Number: 0365 5957
      Date Created: Thursday, September 29, 2016 1:49:16 AM
      ADVANCED

      Collapse/Expand SYSTEM INFORMATION
      Computer Manufacturer
      Computer Model
      Operating System (O/S)Microsoft Windows 10 (build 10586), 64-bit
      Operating System Build (O/S)10586
      Operating System (version)10.0.10586
      O/S Language0414
      System RAM32 GB
      .NET Framework Version3.5.30729.4926
      CD or DVD DeviceHL-DT-ST DVDRAM GH22NS50 SCSI CdRom Device
      System Hard Drive Overview
      System Total Storage Size:3.0 TB
      Physical Drive
      Maker
      Model
      Bus Type
      Local Disk D:\2.0 TB
      Used space:1.0 TB
      Free Space:1019.5 GB
      Local Disk G:\488.3 GB
      Used space:30.0 GB
      Free Space:458.2 GB
      Memory Detail
      Total Physical Memory32 GB
      Available Physical Memory26.2 GB
      Total Virtual Memory2.0 GB
      Internet Browser [101]Internet Explorer
      Internet Browser Version [101]11.589.10586.0
      Collapse/Expand GRAPHICS INFORMATION
      Graphics Product [1]NVIDIA Quadro K2000
      Video Memory4.0 GB
      Current Graphics Resolution1920x1080
      Current Color Depth32 Bits Per Pixel
      Collapse/Expand MOTHERBOARD INFORMATION
      Manufacturernot detected (See info above)
      Model
      AA Numbernot detected
      BIOS Vendor
      BIOS VersionAmerican Megatrends Inc. 4701
      BIOS Release Date05/06/14
      System Memory32 GB
      Sound CardRealtek High Definition Audio
      Collapse/Expand PROCESSOR INFORMATION
      ManufacturerIntel
      ModelIntel(R) Core(TM) i7-3820 CPU @ 3.60GHz
      Intel Processor analysis toolsIntel Processor analysis tools
      CPU Speed3.2 GHz
      Link to Processor SpecificationLink to Processor Specification
      CPU Revision
      CPU Type00
      CPU Family06
      CPU Model2D
      CPU Stepping7
      Collapse/Expand WIRED NETWORKING INFORMATION
      Wired Networking ProductIntel(R)82579VbasedNetworkController(OEM)
      Driver Version12.12.50.6
      Hardware IDsPCI\VEN_8086&DEV_1503&SUBSYS_849C1043&REV_06
      Collapse/Expand WIRELESS NETWORKING INFORMATION
      Wireless Networking Product
      Driver Version
      Hardware IDs*TEREDO