This NUC is still in warranty, I have been triying several times to open a service request during last weak, but I allways get the following error:
Intel Customer Support Service Request Management is unavailable. We are actively working to resolve the system issue.
We apologize for any inconvenience this may cause and appreciate your patience.
The NUC has been working ok for months, but last weak the Linux OS Hanged and after a power cycle of the NUC, I had no video/HDMI display.
I followed the NUC no boot Wizard, I have a solid blude led, and I can here the fan spin up, so just in case I first tried, with a new HDMI cable, and with another Display/TV, but with the same result no video output.
Then I tried to flash the bios, with the last revovery bios file available SY0051.bio (also removing the recovery jumper inside the nuc), but I still get no video output, the USB drive led just gives a couple of flashes, but nothing else.
And Finally just to test, I tried a minimun config boot, removing the additional mem dimm and the SDD, but no luck, still no video
Please how can I open a service request?.
Pick up the phone and call them. To ascertain phone numbers for your country, go to this website: http://customercare.intel.com/ and click on the world symbol in the upper right-hand corner.