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Please try to do a bios update; you can download the latest bios version for your unit here:
Please follow F7 BIOS Update Instructions for Intel® NUC
After the BIOS is updated, install the Bluetooth driver again.
Intel Bluetooth* Technology-Based Driver for Windows 7* for Intel® NUC6i[x]SY and NUC6i7KYK
Many thanks for your reply! Though, Before installing the latest Bluetooth driver I had already updated to bios version 0041 (EB version). Of course I can try to install the driver again, but...?
One thing I forgot to mention in my initial question was that the initial Bluetooth driver that I installed (BT_18.16.1_64_Win7) was impossible to uninstall in order to make a clean installation of the new driver. Uninstallation started but also this was automatically rolled back.
Yes, that is correct!
I was asking about the component that you are using (external speaker)?
So at this point no luck at all with the Bluetooth, do you have Windows up to date?
Make sure the Bluetooth is enabled in the BIOS.
Try updating Windows by running Windows® update. Intel strongly recommends that customers keep current with the latest Windows Updates to ensure that they have all of the latest Bluetooth-related patches and fixes from Microsoft.
Try the following:
- Click the Bluetooth® tray icon.
- Select Turn Adapter On or Turn Adapter Off.
You might also be able to access the on and off settings through the Bluetooth® Settings window:
- Click the Bluetooth® tray icon > Open Settings.
- Under the Options tab select the Turn off the Bluetooth® adapter check box.
Do you have it turned on, if yes and the problem persist, I recommend getting a replacement for the unit, you can submit a warranty replacement at the following link:
Please let me know
I see, being that the case, try the following and let me know how it goes:
- Click “Start” button, and then select “Devices and Printers.
- Right-click the device icon of your computer name and select “Bluetooth Device”.
- In “Bluetooth Settings” window, check “Show the Bluetooth icon in the notification area”, and then click “OK”.
- If the Bluetooth icon still not shows up, please reinstall Bluetooth driver.
Please let me know if that can help you.
Hello again Ivan,
I have already tried that! The problem is that when I click the computer in the "Devices and Printers" I do not have a line called "Bluetooth Settings" which is probably due to that windows cannot identify the blutooth unit. And it is not present in the Device manager either. What I have is an unidentified USB unit which I guess is the Bluetooth device. I enclose a picture so you can see what I mean even if most is in Swedish.
Please try installing the chipset driver, you can download it here:
Also, install the Intel® Management Engine Consumer Driver for Intel® NUC
Once the driver is installed, restart your system, and then install the Intel® USB 3.0 Device Driver for Windows 7* for Intel® NUC Kit NUC6i7KYK
As well, reinstall the Intel Bluetooth* Technology-Based Driver for Windows 7*
Do not run this driver's installer (Setup.exe) from a USB storage device (i.e. external USB hard drive or USB thumb drive). For proper installation, copy driver files to a local hard drive folder and run from there.
Honestly if this does not work, it is probably that this unit is defective and it needs to be replaced.
I hope this can help.
Hello again Ivan,
The problem is now solved but I think the solution was totally unlogical. When I (by coincidence...) pulled out the cable plug from the digital output port on the back of the NUC, almost instantly Windows found the Bluetooth unit and started to install the drivers including the Bluetooth tray Icon. Thereafter it was just to connect the speaker and everything worked perfectly.
Anyway, many thanks for your efforts! Hope that the solution can be helpful for others with similar problems.