7 Replies Latest reply on Oct 20, 2016 1:17 PM by Intel Corporation

    Chipset Driver Version Not Installing

    DougDieringer

      I have attempted to use both the Intel Driver Update Utility to go from 9.2.3.1032 to 10.1.1.14 and the ASUS AsusSetup.exe for MEI_Consumer_V11051189 and both produce an unknown error.

       

      2016:09:23 13:07:32:691:   ME FW Version: 8.1.40.1416

      2016:09:23 13:07:32:696:   SKU: DAL. 

      2016:09:23 13:07:32:701:   Resolving Dependencies

      2016:09:23 13:07:32:706:     Launching '"C:\Users\TheBeast\AppData\Local\Temp\IIFF144.tmp\vc_redist.x86.exe" /install /quiet /norestart'

      2016:09:23 13:07:33:243:       Return code: 1638

      2016:09:23 13:07:33:248: W   Aborting install

      2016:09:23 13:07:33:254:   Updating ME Components size (ARP).

      2016:09:23 13:07:33:260:   Setting application size to 24188 kb

      2016:09:23 13:07:33:272:   Showing page: Error

      2016:09:23 13:07:36:896:   Link: Launching 'C:\Users\TheBeast\Intel\Logs'

      -this is from IntelME.log

       

      Action start 13:07:32: WixCheckRebootRequired.

      Action ended 13:07:32: WixCheckRebootRequired. Return value 1.

      Action ended 13:07:32: INSTALL. Return value 1.

      MSI (s) (AC:88) [13:07:32:545]: Note: 1: 1707

      MSI (s) (AC:88) [13:07:32:545]: Note: 1: 2205 2:  3: Error

      MSI (s) (AC:88) [13:07:32:545]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1707

      MSI (s) (AC:88) [13:07:32:545]: Note: 1: 2205 2:  3: Error

      MSI (s) (AC:88) [13:07:32:545]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

      MSI (s) (AC:88) [13:07:32:545]: Product: Intel(R) Management Engine Components -- Installation completed successfully.

       

       

      MSI (s) (AC:88) [13:07:32:546]: Windows Installer installed the product. Product Name: Intel(R) Management Engine Components. Product Version: 11.0.6.1194. Product Language: 1033. Manufacturer: Intel Corporation. Installation success or error status: 0.

       

       

      MSI (s) (AC:88) [13:07:32:549]: Deferring clean up of packages/files, if any exist

      MSI (s) (AC:88) [13:07:32:549]: MainEngineThread is returning 0

      MSI (s) (AC:D4) [13:07:32:551]: RESTART MANAGER: Session closed.

      MSI (s) (AC:D4) [13:07:32:552]: RESTART MANAGER: Session closed.

      MSI (s) (AC:D4) [13:07:32:552]: No System Restore sequence number for this installation.

      === Logging stopped: 9/23/2016  13:07:32 ===

      MSI (s) (AC:D4) [13:07:32:554]: User policy value 'DisableRollback' is 0

      MSI (s) (AC:D4) [13:07:32:554]: Machine policy value 'DisableRollback' is 0

      MSI (s) (AC:D4) [13:07:32:554]: Incrementing counter to disable shutdown. Counter after increment: 0

      MSI (s) (AC:D4) [13:07:32:554]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

      MSI (s) (AC:D4) [13:07:32:555]: Note: 1: 2265 2:  3: -2147287035

      MSI (s) (AC:D4) [13:07:32:555]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

      MSI (s) (AC:D4) [13:07:32:556]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

      MSI (s) (AC:D4) [13:07:32:556]: Post-install cleanup: removing installer file 'C:\WINDOWS\Installer\ac496.msi'

      MSI (s) (AC:D4) [13:07:32:557]: Destroying RemoteAPI object.

      MSI (s) (AC:54) [13:07:32:557]: Custom Action Manager thread ending.

      MSI (c) (3C:54) [13:07:32:558]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

      MSI (c) (3C:54) [13:07:32:558]: MainEngineThread is returning 0

      === Verbose logging stopped: 9/23/2016  13:07:32 ===

      -this is from IntelME_MSI.log

       

      Specs:

      Mobo: Asus Sabertooth x79

      CPU: Intel i7-3930k

      GPU: EVGA 980 SC x2 in SLi

      RAM: G.SKILL Ripjaws X Series 32GB (4 x 8GB)

      Bootable Hard Disks: Kingston SSDNow V300 120GB SSD x2 in Raid0