Hello lostpassword ,
Please try installing the latest graphics driver for your system, you can download it here:
I suggest you to uninstall the older driver first, see here uninstalling the Intel® Graphics Driver.
Once you uninstall the driver restart your system and then install the latest Intel graphics driver manually, please see How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*
If this does not work I advise you to check the monitor’s User Manual to set the resolution up, you can find the user manual here:
NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Thank you for the reply.
I've uninstalled Intel drivers using the "Add and remove software" Windows 10 menu.
After that, I've rebooted and installed drivers using EXE-installer downloaded from the link you provided. As I understand, before the driver installation was finished, Windows 10 has managed to install driver by her own. However, after that Intel installer has finished the installation succesfully.
But the problem still remains. :-(
I've looked throug the monitor manual, but it looks like the recommended option of changing resolution is "Open Control Panel, open Display settings, change resolution" - which is not working in my case. Is there any other option?
Ivan, do you have any idea why the image is broken (shown in the last picture of the first message of this thread) every time when I select the "Center" scaling option in Intel HD Graphics control tool? Any piece of advice would be highly appreciated.
I’m not sure what is causing this problem but I would like to ask you if you have another monitor around that you can test to see if the problem persists.
To me this issue seems to be related either with the monitor or the cable that you’re using.
Does this monitor have HDMI port that you can use to connect the unit to the monitor?
Unfortunately, I don't have another monitor. And my monitor does not have HDMI or DVI interface - only VGA is available.
The cable may be not too good (it's a cheap VGA cable from China). I'll test the monitor with another cable next week.
However, I'm curious about one thing regarding scaling options. According to the monitor "Information" window (it is displayed by the monitor itself, not transmitted through cable), now it is working with such parameters: "55.9kHz 60Hz NP 1440x900". I believe that if the problem was in low bandwidth of the cable, then I would have trouble with higher resolutions. But the image is broken even if I try to select "Center" scaling at 1024x768 resolution.
Next week I will try to use another cable. I will also try to find another monitor to test it. Thank you for the recommendations!
You’re very welcome and I will appreciate if you let me know how it goes after you try another cable or if you test another monitor.
I've tried another cable today - and everything is working perfect! I can now use my precious 1600x900 and be happy.)
I am very surprised by the fact that the cable appears to cause the problem. I was sure that it cannot be the source of this problem, but with the old cable I can reproduce the problem, and with the new cable everything is fine. So the evidence is unbeatable.)
Thank you very much for your help! Sorry for wasting your time.
I’m glad that your issue has been resolved and I really appreciate that you have taken your time to let us know.
I hope you can have a better experience with the unit from now on.