Re: i219-V Stability Issues when Link Speed is negotiated above 10M-FDx

Hi ephtrackx,

 Thank you for the post. I have branch your inquiry out on a new thread so that we can check it from here. Have you tried tweak the offloading option in the advance property of the network adapter? 

Go to device manager->network adapter->i219V-> Do a right click go to property->Advance,
check or un-check the TCP/IP offloading option:

You may refer to this website for reference
http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000005593.html

Thanks,
wb


 

Hi ephtrackx,

    Thank you for the update. I will further check on this.

rgds,
wb
 

Hi ephtrackx,

         Can you help disable flow control on the network adapter, please feel free to update the result.

rgds,
wb
 

Hi ephtrackx,

 Thank you for sharing the test result. I will need to investigate further. 

rgds,
wb
 

Hi Ephtrackx, 

Can you share more information for better investigation: 
1. Does the issue occurred if it was connected above 10 mbps? 
2. What is the brand and model of other adapter that works properly on your setup? 
3 What is the switch or router brand and model used to connect i219-V to internet 
4. when i219-V connects > 10 mbps, what is the specific error in Stream downloads? 
5. Have you tried to report this concern to Asrock since our adapter is being integrated to their system and customization might be made. 
6. have you tried to disable the power management settings in the advanced properties of i219-V such as turn off this adapter to save power? 

Thanks 
wb

Hi Ephtrackx,

Thank you for the information. Let me further check based on the information provided. 

rgds,
wb
 

Hi Ephtrackx,

    This is possible an isolated case. Can you check if you see any error on the event viewer then the connectivity fail? There are reported download issues about Steam http://www.tomshardware.com/answers/id-1951237/steam-download-issues.html,  (pls note this is third party website for your reference only, Intel has no control over the content)

   If there is an error on the log, please feel free to send us the log.

thanks
wb

 

Hi Ephtrackx,

Good day. Please feel free to provide the information for better assistance.

rgds,
wb