9 Replies Latest reply on Nov 8, 2016 9:02 AM by Intel Corporation

    About 600p warranty

    nightTOB

      The LIMITED WARRANTY (Warranty for Intel® Client SSDs ) said the shorter of 5yr or S.M.A.R.T. E9h MWI normalized to 1. But I can't get the S.M.A.R.T. E9h, because the Intel SSD Toolbox do not support 600p series yet.

      The 600p series has 72TBW of Endurance Rating (Lifetime Writes) (from Intel® SSD 600p Series (128GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC) Specifications ). Does the Endurance Rating equal to the Media Wearout above?

      My frient has a 600p for test. He has already write more than 37TB on it, and the S.M.A.R.T. Attributes (Log Identifier 02h) "percentage Used Estimate" shows only 12 (by AIDA64 and Crystal Disk Info), means still 88% endurance left.

      So, which one is the warranty period. And when the Intel SSD Toolbox support 600p series?

       

      PS

      Are you sure the Microsoft Diskpart "clean all" command is Secure Erase rather than Zero filled every sectors?

      Secure Erase with Microsoft* DiskPart

      DiskPart Command-Line Options

        • 1. Re: About 600p warranty
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello NightTOB,

          Thanks for posting in our forum. We will be glad to help you.
          About your SSD, we would like to let you know that the new version of Intel® Solid State Drive Toolbox is about to be released soon, this new version will support these type of drives.

          The Media Wearout Indicator and the Endurance ratings do not have a direct relation. The E9h SMART attribute will not match wear calculation based on the LBA's written.
           
          The reliability values in the product specifications are a minimum expected for Intel® Solid-State Drives.
          The Endurance rating is calculated using Global standards. It is defined using JESD218 testing method and and JESD219 workloads. 

          The Media Wearout Indicator is calculated by comparing the actual number of Program/Erase (P/E) cycles experienced by the NAND chips, to the maximum number of P/E cycles that the chips are designed to endure. It does not compare the amount of bytes written to the Endurance values in the Spec sheet.
          This makes the Media Wearout Indicator a true indicator of the wear of the chips.

          Now, about the secure erase and diskpart "clean all" command, please check more information in this link, you need to scroll down until you find the clean section, it specifies that each and every sector on the disk is zeroed.

          Please let us know if you have more questions.

          Regards,
          NC

          • 2. Re: About 600p warranty
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hi NightTOB,

            We are following up the thread and we would like to know if you have more questions or doubts . We will be waiting for your response.

            Regards,
            NC

            • 3. Re: About 600p warranty
              nightTOB

              Thanks for help.

              I'm still waiting for the new SSD toolbox.

              • 4. Re: About 600p warranty
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hi NightTOB,

                The new version of the Intel® Solid State Drive Toolbox will be released soon, probably in a couple of weeks.
                We will let you know.

                Regards,
                NC

                • 5. Re: About 600p warranty
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello NightTOB,

                  We would like to share the latest version of Intel® Solid State Drive Toolbox, please download it from here.

                  Please let us know if you require further assistance.

                  Regards,
                  NC

                  • 6. Re: About 600p warranty
                    nightTOB

                    Good news.

                    But I cannot get 600p in the support list.

                    • 7. Re: About 600p warranty
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello NightTOB,

                      We have verified and our software team will be releasing an update in about 3 weeks from now, we will let you know as soon as we have a link.

                      Regards,
                      NC

                      • 8. Re: About 600p warranty
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello NightTOB,

                        We would like to inform you that the new release of the Intel® Solid State Drive Toolbox is now available. This version does support your Intel® SSD 600p.

                        Please install it and let us know if it works fine.

                        Regards,
                        NC

                        • 9. Re: About 600p warranty
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Hello NightTOB,

                          We would like to know if you were able to install the latest version of the  Intel® Solid State Drive Toolbox and if it worked fine for you.
                          We will be waiting for your response.

                          Regards,
                          NC