I created this new thread for the support, https://communities.intel.com/thread/106566.
Could you please add more information about the issue you are getting?
In case you want to turn off the led light, please follow this:
- Get into the BIOS,
- Click power options,
- Secondary Power Settings – S3 state indicator should be set to (OFF)
Most of the times when I turn off the computer, I think the computer does turn off but the blue light stills on and if I want to turn on I have to stay pushing the power button for some seconds to turn off the light and then push again to turn on the computer.
I will try to turn off the light in BIOS if it works.
Already done that but still happens the same, the blue light still keeps turn on after turn off the computer and I have to push for a few seconds the power button to turn off the light and then push again to turn on the computer.
Let’s narrow down this, I recommend you to load default settings on the BIOS pressing F9.
- Are you turning it off using a remote control or the OS setting?
- What is the model of the remote control?
- What OS are you running on your Intel® NUC?
- When you turn the Intel® NUC off is the monitor on or off?
- What is your TV’s model?
1- I'm turning off via OS setting
2- Not using and never used
3- Windows 10 Home 64bits
4- The monitor turn off
5- Samsung SyncMaster 2494hs
I recommend you to install all Windows® updates, and verify you are running default settings on the BIOS and the latest version.
Latest BIOSv: 0052
As a suggestion, please turn off your Intel® NUC but not the TV just to monitoring the NUCs behavior.
Please let me know the outcome.
I didn't had time to test it but this week didn't happen this, the light turned off with the NUC, but I will try to update the BIOS and tell something.
Thanks for the update, also I was investigating a bit more and just a matter of test if you are using wire LAN connection, after turning the Intel® NUC off please disconnect the LAN cable; this is because some routers have a low voltage that can wake the Intel® NUC.
Hope these suggestions help you
Still haven't time to update BIOS, I use the NUC to work, so I don't get much time. And no, I only use 2 usb ports, for mouse and keyboard and HDMI. I have the NUC powered to a 5 power strip, can it be that?
Were you able to update the BIOS?
You can test the NUC and the power strip by connecting the NUC directly to the power outlet.
Please let me know your findings.