Thank you for joining the Intel communities.
What kind of cable are you using to connect the NUC to the TV, is it HDMI cable, Mini-DP or are you using any adapter?
Be sure that your TV is on the right input channel. Some TVs have more than one input source. Your TV should be set to the input connector you are connected to with your system.
Use the TV on-screen menu to configure the input source to be from the TV connection if that option is available on your TV.
Also, try unplugging and plugging the cable from the TV and the power adapter and restart the computer, if the problem persists I would suggest you to connect another monitor and then try booting the computer normally to see if it works.
If you are able to boot with another monitor, change the resolution that is supported for your TV and connect it again and see if it works.
I hope this can help.
Hello and thank you for your quick answer.
I am using HDMI cable directly connected to my tv.
I installed windows on my NUC on a full hd monitor (as you suggested) then after it was installed i've connected nuc to my tv and windows adjusted resolution in windows to 1280x720.
Still until it boots into windows i get the message on my tv that resolution mode is not supported and still can't access bios. Is there any way to activate normal bios instead visual bios?
Thank you again for helping me and for this wonderful tiny little NUC "box",
Thanks for the information CristianC !
Do you have any problems when you use another monitor or TV?
When using the other monitor please install the latest graphics driver that you can download at the following link:
Unfortunately the visual bios is the default bios for these units and the old classic bios is not available anymore.
Also, make sure you have installed the Intel® Chipset Device Software for Intel® NUC and the Intel® Management Engine Consumer Driver for Intel® NUC, these drivers are necessary for your system as well.
What is your TV model? Also I suggest you to refer to your user’s manual for your supported resolutions.
FYI the minimum resolution in Win8/10 is 800x600
However your TV supports 1080p so it should work fine.
Perhaps the refresh rate is too high. Try decreasing it to 30FPS in the display settings.
My tv is an old samsung supporting only hd resolution of 1280x720 or interleaced resolution of 1920x1080i. I think this is the problem when running visual bios on my NUC.
I tried on another monitor with 1920x1080 resolution linked thru HDMI and it went all with no problem. I was able to set up bios, and finally installed windows.
So i think my problem cannot be solved until i change my tv since the new bios on NUC doesn't supports old version of BIOS, anymore.
Thank you again for helping me guys, knowing that you have a lot of other problems on your head
PS: Windows is working ok after drivers were installed using intel automatic detection tool and the resolution recomended in windows is 1280x720.
In history PC systems use the most popular mode - something like 640x480 - for BIOS to avoid incompatible. This is also true for 4th generation NUC.
But 6th generation NUC use as high as possible resolution, even 4K, for boot menu display. It's so bad.
Your problem would have never been solved.
The BIOSs for all NUCs - yes, I am saying every NUC from every generation - conforms to the requirements of Microsoft's initiative for Creating a Seamless On-Off Experience. Per these requirements, the BIOS initializes all monitors at their native resolution. The native resolution is typically the highest supported resolution.
Hello again all an first let me thank you for trying to help me.
As of this moment my NUC is updated to the latest bios version but still having trouble with the booting resolution, meaning that i cannot see the logo and "Press F2..." thus i cannot enter the visual bios and i'm only able to boot into windows 10 with no problem after as i said, performed the installation on another full hd monitor.
To be honest, i have to say that for now, there seems to be no solution for me, other than to change my tv , so in case my windows crashes, i will be able to change it without switching my tv (or maybe install linux, etc).
Thank you again and if you please find some news regarding my problem, please let me know.
HDMI resolution is not supported if you are using an HDMI monitor or HDTV that doesn't support a resolution of 1024x768, you cannot access the Intel® Visual BIOS setup when pressing the F2 key.
Hello again all.
Thanks Ivan for pointing out the 1024 resolution problem. It looks like my tv doesn't support this resolution, so when bios tries to switch to it, the tv prompts the "Mode not supported" message. The resolutions supported are probably 1280x720 and 1920x1080i and probably nothing to to about this. (maybe change my tv on this year black friday)
Have a great day everybody
You can set your Windows to 1024x768 to see if your TV support it or not.
I do not have every generation of NUCs, but I do have two, a NUC D34010 and a NUC6i5.
My monitor shows me when using D34010, it's at 1024x768 for the Visual BIOS (F2 key); 800x600 for the boot menu (F10 key),
when using NUC6i5, it's always at the monitor's native resolution.
Thank you Joh.
I will check what you suggested when i'll arrive at home this evening and will let you know what windows shows regarding resolutions supported.
Actually, with any BIOS later than 25, the WY NUCs should be acting just like the RY and MY NUCs. If the native resolution is higher than 1024x768, Visual BIOS will display in a 1024x768 window in the middle of the screen...