3 Replies Latest reply on Oct 4, 2016 8:54 AM by Intel Corporation

    Computer won't boot up, need help

    techsupportguy

      So here's the situation: I have a 2-in-1 HP Pro x2 612 G1 laptop that won't even boot up and doesn't show display on the tablet, later on I realized it was a hardware issue. When trying to plug in the tablet with a charger, a blue and orange light repeatedly flashes or blinks multiple times one after/before the other then stops flashing completely, while a normal laptop has a steady orange light while charging. I charge the keyboard and it works perfectly fine with the steady orange light, meaning it is a tablet issue. I have gone into the tablet and replaced the battery, I/O board, and charging port but the problem still persists. It used to work fine until a while ago and all of the components are still in its place inside the tablet. However, I have not replaced the motherboard yet and I believe it may be a motherboard issue, but I wanted to check here first to see if anyone knows what the problem is? Thanks for reading