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Graphics Driver for Playing FIFA 17

idata
Employee
11,902 Views

Hello

I tried to install and play FIFA 17 demo on my laptop - but I keep getting the message to update my intel drivers to xx.xx.15.4251 or later. But I only find versions with lower number

My PC configuration is :

Windows 10 Home 64 Bit

Intel(R) Core(TM) i5-3230 CPU @ 2.60GHz (4 CPUs), ~2.6Ghz

4096MB RAM

This satisfies the basic requirements for the game but the latest driver I found using the Intel driver update utility was "win64_153343.4425"

Can you please tell me where can I find the driver 15.4251 or later for my machine?

Thanks

Varun

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39 Replies
AlHill
Super User
5,149 Views

Which graphics do you have - Intel HD 2500 or 4000?

Doc

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idata
Employee
5,149 Views

Hi Al Hill

I have intel HD Graphics 4000

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AlHill
Super User
5,149 Views

You can find the latest drivers here: http://www.intel.com/content/www/us/en/support/graphics-drivers/intel-hd-graphics-4000-for-3rd-generation-intel-core-processors.html Intel® HD Graphics 4000 for 3rd Generation Intel® Core™ Processors

You can find the playable games list here: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005659.html Playable Games List for Intel® HD Graphics 2500/4000

FIFA 17 is not on the list.

Doc

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idata
Employee
5,149 Views

Hi Al Hill

I currently have that driver already installed and the game still complains. The list of games does not mention FIFA 14 or FIFA 15 but my PC runs those games

Can I try installing this one : https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]

I'm baffled that it still says 15.40 whereas the game asks me for 15.4251 or later. Perhaps I'm reading the notation wrong?

It seems to be the latest one by Intel. Do you see any harm in me installing this driver?

Thanks!

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AlHill
Super User
5,149 Views

I would not install it as it is not valid for your processor.

Doc

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idata
Employee
5,149 Views

Hello:

 

 

Thank you to Al Hill for the information provided above.

 

 

To thetiger:

 

 

Please submit your inquiry on a new thread, so we can further assist you, and in order for us to help you with the specific problem the PC might have.

 

 

To varb67:

 

 

Since you tried the driver 4425 and the problem persists, the next thing to do will be to use the Microsoft drivers, you can try those drivers by doing a Windows® update, or the other option will be to look for the drivers on the manufacturer's web site.

 

 

What is the model of the laptop?

 

 

Do you know if it is fully compatible with Windows® 10?

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
5,149 Views

Hello varb67:

 

 

I just wanted to check if the graphics problem was resolved or if it still persists, and if saw the questions posted previously?

 

 

That information will be very useful for us to better assist you.

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
5,149 Views

Hi Alberto

Thank you for your response. I just updated my windows yesterday. I will attempt to download and run FIFA 17 Demo once again and post my result here

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idata
Employee
5,149 Views

Hello varb67:

 

 

Perfect, no problem at all, once you get the chance please test the FIFA 17 Demo in order to verify if it is working fine now.

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
5,149 Views

Hello varb67:

 

 

I just wanted to check if the graphics problem with Fifa 17 demo got fixed or if it still persists?

 

 

Any questions, please let me know.

 

 

Alberto

 

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JK12
Beginner
5,149 Views

Hello,

I'm experiencing the same problem as varb67... I would like to play FIFA 17 (demo), but at the moment it gives this error. Can you help me out? I have an Acer Aspire V3-571G.

JKem

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idata
Employee
5,149 Views

Hello JKem:

 

 

If you tried the troubleshoot steps posted previously on this thread and the problem persists, then for us to be able to start an investigation on this subject, please submit your inquiry on a new thread, the reason for that is that every scenario is different, even if the same product is being used, so, for us to further assist you and also to help you with the specific problem the PC might have, please submit a new thread.

 

 

Let me apologize for any inconvenience.

 

 

Regards

 

 

Alberto

 

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idata
Employee
5,149 Views

Is there much point? This game will never will work completely right with Intel graphics, it's too graphic intensive - it requires a dedicated graphics card. Sorry guys, but there's nothing you can do to fix this - the game won't work fully on Intel integrated graphics. You have the following solutions:

- Get a dedicated graphics card that meets the game's requirements

- Get either a PS3, PS4, XBox 360 or X Box One to play the game.

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idata
Employee
5,149 Views

Hello thetiger:

 

 

Thank you very much for providing the information above.

 

 

Just to let you and all the peers viewing this thread know that currently there is an investigation in order to try to find a possible fix for this problem with Fifa 17.

 

 

So, at this point we are just waiting for the results of that investigation, as soon as I get any updates on this matter I will post all the details on this thread.

 

 

Any questions, please let me know.

 

 

Alberto

 

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idata
Employee
4,218 Views

Hello thetiger:

 

 

Perfect, excellent, great news, we are glad to hear that the game is working fine now.

 

 

To varb67:

 

 

I just wanted to check if the problem with the game was resolved or if it still persists?

 

 

Any questions please let know.

 

 

Alberto

 

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idata
Employee
4,218 Views

Hello:

 

 

Thank you very much to Ronald_Intel for the information posted previously.

 

 

To varb67:

 

 

I just wanted to check if you were able to installed the drivers posted here before and if you were able to download the demo again as you mentioned previously, also to check if the problem with FIFA 17 got fixed or if it still persists?

 

 

Any further questions, please let me know.

 

 

Regards

 

 

Alberto

 

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KDogo
Beginner
4,218 Views

Hello,

I'm experiencInt the same problem with thetiger how can I make my FIFA 17 demo work

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idata
Employee
4,218 Views

Donaldd: If after trying the drivers and troubleshoot steps provided on this thread the problem persists, in that case, please submit your inquiry on a new thread, the reason for that is that every scenario is different, even if the same product is being used, so, for us to further assist you to try to fix the specific problem your system might have, please submit a new thread:

 

/community/tech https://communities.intel.com/community/tech

 

 

Let me apologize for any inconvenience.

 

 

Regards,

 

Alberto R

 

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KDogo
Beginner
4,218 Views

Sorry Alberto

I don't have the troubleshoot steps in the thread

could you show me the steps

thanks

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idata
Employee
4,218 Views

Donaldd: You are welcome. Sure, no problem, on posts (3, 8, 17, 20, 25, 27, 34) from this thread you will find different troubleshot steps, like installing the driver manually and different versions of graphics drivers to install.

 

 

Regards,

 

Alberto R

 

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