The auto arrange and align to grid should be selected, please make sure you have this set through desktop right click menu.
Please let me know if you can test straight video cables because I have noticed you are using DVI to HDMI
Those steps don't help, windows are still moved to another (non-DisplayPort) monitor when they wake from sleep, and icons move around.
I work in IT and I'm really not looking to troubleshoot this as I have pretty much identified the problem in my first post. (and reproduced the problem on completely different hardware) The solution would be to keep the DisplayPort monitor connection alive when they go to sleep, as it is with HDMI or DVI monitors. I know it's expected behavior for DisplayPort to disconnect when sleeping, but some monitors have a workaround in their menu to keep the connection alive. I think this could be added to the Intel Graphics drivers.
Maybe you can pass this on to the driver team?
Answers (N/A if not applicable)
Provide a detailed description of the issue
Using Intel HD 530 Graphics with one DisplayPort monitor and one DVI monitor, with different scaling factors. When the monitors are put to sleep and woken up, all opened windows on the DisplayPort monitor are moved to the DVI monitor and desktop icons are moved randomly. It seems to be caused by the DisplayPort monitor being disconnected from the system when put to sleep.
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): X
Very Sporadic (<20%):
Brand and Model of the system.
Gigabyte Z170X-UD5, Core i5-6500
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
LG 27UD68-W (main monitor, DisplayPort, 150% scaling)
Dell U2311H (secondary monitor, extended desktop mode, DVI, 100% scaling)
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 10 Pro x64 (10.0.14393)
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
LG 27UD68-W: 3840x2160 60Hz (150% scaling)
Dell U2311H: 1920x1080 60Hz (100% scaling)
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
- Install a DisplayPort monitor and a DVI monitor in extended mode.
- Set Main monitor to 150% scaling and secondary to 100% scaling.
- Open apps/windows on both monitors, put icons on desktop.
- Lock the workstation, Windows 10 will put monitors to sleep in 1 minute.
- Wake the monitors, log in and watch the mess.
Thank you for the information.
I have tried to replicate the problem but I did not get any issues so far. I was able to wake up the monitors but everything was saved correctly.
I would say this will be video cables, graphics drivers or the operating system.
Yes, I have tried to replicate this matter using LG UHD TV 55UH6500 and HP Z27s.
The LG TV does not have Display port but I tried HDMI to Display port cable and I did not experience any issues.
HP monitors usually have a setting called "DP Hot-Plug Detection" in their OSD, under "Input Control". Setting this to "Always Active" bypasses the problem described, where a DisplayPort monitor is disconnected from the system when it is put to sleep.
Try with one of those HP Z27s (connected with DisplayPort 1.2 and the "DP Hot-Plug Detection" setting turned off) + any 1920x1080 DVI or HDMI monitor.
I have an update about this matter. We were able to replicate this issue with the latest graphics drivers. We are currently reviewing as it could be operating system related. I will update this thread as news become available.
In the meantime, please test the following driver:Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]
Let me know your findings.
Not yet, I'll try them on a clean install of Windows 10 1607 on another hard drive when I have time. Since you were able to replicate the issue, did 4300 solve the problem for you?
This is my work computer and don't want to do driver testing on this installation of Windows. Version 4300 drivers are from a year ago...