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This message was posted on behalf of Intel Corporation
Please try uninstalling current driver version installed, use this method;
- Open the Device Manager.
- Find the Intel Graphics Driver.
- Right click Intel Graphics Driver and select Uninstall.
- Select the check box
- Delete the driver software for this device.
- Reboot the computer after the uninstalling process has finished.
Please try with this method, installing the driver manually.
How to manually install an Intel® Graphics Driver for Windows® 10
Intel® Graphics Driver for Windows® 10
In regards to your graphics card, I would recommend you to contact the manufacturer for your graphics card driver. Please let me know how it goes.
If the issue persists, Could you please attach the result of the Intel® System Support Utility?