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i have the latest asus laptop. my screen is somehwhat blurry. my computer keeps saying the the intel graphics stop working. can anyone assist????

idata
Employee
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I have the latest asus laptop. my screen is somehwat blurry and it keeps popping up with a message saying my intel graphics are not working. can anyone assist please? it is driving me bonkers.

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AlHill
Super User
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Provide you processor and graphics information. Then, the intel support staff can help you.

In the meantime, if you are on Windows 10, you may want to check if your graphics and processor are supported:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

http://www.intel.com/content/www/us/en/support/processors/000006105.html Intel® Processor Support for Microsoft Windows® 10

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idata
Employee
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intel (R) core (TM) i7-6700HQ cpu @2.60ghz intel(r) HD graphics 530 if that helps?

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AlHill
Super User
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It helps. You can find the latest driver for your laptop here:

http://www.intel.com/content/www/us/en/support/graphics-drivers/intel-hd-graphics-530-for-6th-generation-intel-core-processors.html Intel® HD Graphics 530 for 6th Generation Intel® Core™ Processors

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idata
Employee
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Hi,

 

 

Thanks Al Hill, Lawlesss please let us know if the new driver helps you.

 

Could you please fill out the information asked in this site, in order to see if there is something I can do from this point?

 

/thread/77761 https://communities.intel.com/thread/77761

 

 

Regards,

 

Hellen.

 

 

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