s2400sc and 3 memory module

idata · ‎09-08-2016

S2400SC and one processor Xeon E5 2407v2; install 3 memory module(ECC 16gb or 2gb ) in dimm_a1, dimm_b1, dimm_c1 - in the BIOS, the message: "dimm_c1 Failed\Disabled". All memory module tested in other servers, its ok.

Why only dimm_a1 and dimm_b1 enabled?

idata · ‎09-12-2016

Hello,

Here are our recommendations for the issue:

- Update the firmware to the latest version available:

https://downloadcenter.intel.com/download/25067/Intel-Server-Board-S2400SC-Firmware-Update-Package-for-EFI?product=61037 Intel® Server Board S2400SC Firmware Update Package for EFI

- Test different modules on the C1 slot, if the issue persists with known working memory we suggest replacing the board under warranty.

idata · ‎09-12-2016

Firmware updated, but the problem persists. Now: System BIOS - 02.05.0004, ME Firmware - 02.01.07.328, BMC Firmware - 01.23.7783

Module tested without mixing: KVR1333D3D8R9S/2g, KVR13LR9D4/16. Tested 3 or 4 modules.

idata · ‎09-13-2016

Hi,

We suggest replacing the board, you can contact our support group to validate the warranty period:

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support